Getting help

Sony Notebook User Guide

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My software program locks up or crashes

Make sure the software is compatible with your equipment and operating system and/or try re-installing the software.

If it still doesn’t work, contact the software publisher or designated provider for technical support.

My touchpad interprets a single tap as a double-click

Open the Mouse icon in the Control Panel and change the button assignments in the Mouse Properties dialog box. One of the buttons is assigned to the double-click action.

My mouse does not work

❑If you are using an external serial PS/2 mouse, check that the mouse is plugged into the mouse connector of your optional port replicator.

❑If you are using a USB mouse, check that the appropriate driver and software are properly installed.

❑Check that the USB mouse is plugged into the USB connector.

About the display

My LCD does not display anything

❑Check that the computer is plugged into a power source and that it is turned on.

❑Check that the power indicator on the front panel of the computer is on.

❑Check that the battery packs are inserted properly and that they are charged.

❑Adjust the brightness of the LCD.

❑The computer may be in LCD (video) standby mode. Press any key to activate the display.

❑The display mode may be set to external display mode. Press and hold the <Fn> key while pressing <F7> several times.