Sony PCG-GRX416G Troubleshooting

Getting help

Sony Notebook User Guide

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Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Pleas try these suggestions before contacting VAIO-Link.

❑About the computer and software (page 91)

❑About the display (page 94)

❑About CD-ROMs and floppy disks (page 95)

❑About sound (page 98)

❑About the modem (page 99)

❑About peripherals (page 101)

❑About digital video captures and DVgate (page 102)

❑About power management (page 102)

❑About i.LINK™ devices (page 103)

Contents

Page Read this first Notice Trademarks ENERGY STAR® Safety information Owner's record Warnings Page Regulatory information Disposing of lithium ion batteries Disposing of internal memory backup battery Welcome Documentation pack Printed documentation Online documentation Software Guide About the Software on your computer Using Video software Managing audio files with SonicStage Using DigitalPrint Your notebook and its accessories Ergonomic considerations Viewing angle of the computer’s display Lighting Positioning an external display Using your notebook Right Left Front Back Bottom Connecting a power source Using the AC adapter Using the battery pack Page Page Using the second battery pack Inserting the second battery pack To insert a second battery pack, proceed as follows: Insert the battery pack (2) into the multipurpose bay The battery 2-indicatorlight turns on 3Attach the weight saver (3) to the computer to stabilize the battery pack Page Page Starting your notebook Shutting down your notebook Using the keyboard Page Combinations and functions with the <Windows> key Indicators Combinations and functions with the <Fn> key Using the touchpad Using the Jog Dial™ To launch the Jog Dial Navigator software, click Start, All Programs, then choose the feature you want The Jog Dial Navigator software includes the following features: Jog Dial Navigator, and , and Starting Jog Dial Navigator Using the Indicator window Switching modes Application mode To switch from Scroll mode to Application mode, proceed as follows: Press the Jog Dial™ ❑ Click APPS in the Indicator window Software not supporting Jog Dial Navigator adjust the window size Using the Jog Dial Launcher Changing Jog Dial Navigator settings Page Using PC Cards Inserting a PC Card Removing a PC Card Page Using Memory Stick™ Why Memory Stick™ The main advantages of the Memory Stick™ are its: Compactness: also be small, lightweight and attractive in their design Versatility: Capacity: Its data capacity far exceeds that of a floppy disk Generic Memory Stick™ MagicGate Memory Stick™ MagicGate MagicGate Memory Stick™ compatible devices it complies with copyright protection cannot be exchanged or played back SonicStage Compatible devices Write-protectinga Memory Stick™ Inserting a Memory Stick™ Removing a Memory Stick™ Using the modem Using the correct phone plug Using power saving modes Using Normal mode Using Standby mode Using Hibernate mode Using the CD-RW/DVD-ROMdrive Using the DVD function All <Fn>+<F8 Using the CD-RWfunction Using the weight saver Connecting peripheral devices Connecting a port replicator Attaching your computer to the port replicator Disconnecting your computer from the port replicator Connecting an external display Connecting a computer display Connecting a multimedia computer display Connecting a TV Page Connecting a projector Connecting external speakers Connecting an external microphone Connecting an external mouse or keyboard Connecting a Universal Serial Bus (USB) device Connecting a USB mouse Connecting a USB floppy disk drive Page Removing a floppy disk To remove a floppy disk, proceed as follows: eject button (2) to remove the disk Connecting a printer Connecting a printer using the USB connector Connecting a printer using the printer connector Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO notebooks Connecting to a network (LAN) Getting help Sony support options Printed documentation supplied with your notebook Online user guides on your hard disk drive Page Other sources of information Troubleshooting About the computer and software Enter System Time Exit Get Default Values <Enter End Task Turn Off Computer Mouse Mouse Properties About the display About CD-ROMsand floppy disks Control Panel - Display ❑ If you see a picture but cannot hear any sound, check all of the following: ❑Make sure the mute setting is off on your DVD player Check the master volume setting of the Volume Control 3Select Properties Select 4Select the Settings tab 5 Change the Current Write Speed field to Some titles require specific files that are located on the application About sound About the modem Page About peripherals About digital video captures and DVgate About power management About i.LINK™ devices Precautions Adding and removing memory Page Removing a memory module Adding a memory module Viewing the amount of memory Other precautions On handling the hard disk On handling the LCD screen On using power source On handling your notebook Page On handling diskettes On handling CD-ROMs On using the battery pack On using earphones On handling the Memory Stick™ Glossary