Getting help

Sony Notebook User Guide

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The window I have just closed continues to appear on my LCD

Press the <Windows®> key and <D> key twice to refresh the screen.

I cannot switch from LCD display to TV and vice versa

If a DVD disc is inserted in the DVD-ROM drive, remove the disc.

About CD-ROMs and floppy disks

My CD-RW/DVD-ROM drive tray or DVD-ROM drive tray does not open

❑Make sure the computer is turned on.

❑Press the eject button on the disc drive.

❑If the eject button does not work, you can open the tray by inserting a sharp, pointed object into the hole to the right of the eject button.

I cannot play a CD-ROM

❑After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.

❑Make sure the label of the disc is facing up.

❑If the disc requires software, make sure the software is installed according to the instructions of the program.

❑Check the volume of your speakers.

❑Clean the disc with an appropriate cleaner.

❑Moisture condensation may have occurred. Do not use the computer for at least 1 hour before turning it on.