Getting help

Sony Notebook User Guide

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Getting help

This section describes how to get help and support from Sony, and provides troubleshooting tips for your computer.

Sony support options

Sony provides several support options for your computer.

Please see the section Documentation pack (page 9) for details on the printed and online documentation delivered with your computer.

Other sources of information

The online help files that accompany your software contain instructions on using the software.

VAIO-Link website: if you have any problem with your computer, you can access the VAIO-Link web site. Go to:

http://www.vaio-link.com

VAIO-Link: Before contacting VAIO-Link, you should try to solve the problem by reading this User Guide or the manuals and help files.

You need to plug in the phone line and configure your modem for use before using the communication features described in this manual.