Getting help
Sony Notebook User Guide
n N
121
I cannot communicate with the other device although the distance between both devices is within 10 metres
❑The data transfer distance can be shorter than 10 metres depending on existing obstacles between the two devices, on radio wave quality, on the operating system or the software used. Try to move your notebook or to place both devices closer.
❑If the device with which you want to communicate is already communicating with another Bluetooth™ device, it may not be found or it may not be able to communicate with your notebook.
❑Check that the Bluetooth™ function of the device with which you want to communicate is on. See the other device’s manual for more details.
I cannot stop the Bluetooth™ function
❑Turn off the Bluetooth™ switch located on the front of your notebook.
❑If the above method does not work, reboot your computer.
I cannot connect to another Bluetooth™ device using services provided by another Bluetooth™ device
You can connect to another Bluetooth™ device only by using the services provided by your notebook. See BlueSpace NE help and the other Bluetooth™ device’s manual for details.