Getting help

Sony Notebook User Guide

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116

About peripherals

I cannot use DV devices. The message 'DV equipment seems to be disconnected or turned off' appears

❑Check that the DV device is turned on and that the cables are properly connected.

❑If you are using multiple i.LINK™ devices, the combination of the connected devices may cause unstable operation. In this case, turn off the power of all connected devices and disconnect unused devices. Check the connection and then turn on the power again.

❑Use manual import/export in DVgate Motion if problems occur with third party cameras.

❑You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with the i.LINK™ devices.

I cannot print

❑Check that the printer cables are correctly connected.

❑Check that your printer is correctly configured and that you have up-to-date drivers. If needed, contact your dealer.

❑Check the cable to see if you do not have missing or bent pins.

❑Try a printer self test (if available) to see if the printer itself is still working properly. For more information, please consult the manual supplied with your printer.

❑Some printers have a specific installation procedure. Please check the manual supplied with your printer.