Sony PCG -TR1 Troubleshooting

Getting help

Sony Notebook User Guide

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104

Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Please, try these suggestions before contacting VAIO-Link.

❑About the computer and software (page 105)

❑About the display (page 109)

❑About CD-ROMs and floppy disks (page 110)

❑About sound (page 114)

❑About the modem (page 115)

❑About peripherals (page 116)

❑About digital video captures and DVgate (page 117)

❑About power management (page 117)

❑About i.LINK™ devices (page 118)

❑About Wireless LAN (page 118)

❑About the Bluetooth™ technology (page 120)

❑About the MOTION EYE camera (page 122)

Contents

Page Read this first Notice ENERGY STAR® Safety information Owner's record Warnings Page Regulatory information Page Disposing of lithium ion batteries Disposing of internal memory backup battery Welcome Documentation pack Printed documentation Documentation on disc Online documentation Your notebook and its accessories Ergonomic considerations Viewing angle of the computer’s display Lighting Positioning an external display Using your notebook Right Left Page Front Page Back Bottom Connecting a power source Using the AC adapter Using the battery pack Charging the battery pack To charge the battery pack, proceed as follows: 1 Connect the AC adapter to the computer 2 Insert the battery pack indicates the status of the battery pack in the battery bay Removing the battery pack To remove the battery pack, proceed as follows: Turn off the computer and close the cover Slide the lock lever (1) to the Unlock position Starting your notebook <F5 Setting up your notebook with Sony Notebook Setup 3 Select the tab for the item you want to change 4 Once finished, click OK The item has been changed Shutting down your notebook Using the keyboard Page Combinations and functions with the Windows® key Combinations and functions with the <Fn> key Indicators Using the touchpad Using the volume buttons and the Magnify button Using the CD-RW/DVD-ROMdrive Using the CD-RWfunction Using the DVD function Using PC Cards Inserting a PC Card Removing a PC Card Page Using Memory Stick™ Why Memory Stick™ Generic Memory Stick™ MagicGate Memory Stick™ MagicGate MagicGate Memory Stick™ compatible devices it complies with copyright protection cannot be exchanged or played back SonicStage Compatible devices Page Memory Stick PRO™ Write-protectinga Memory Stick™ Inserting a Memory Stick™ Removing a Memory Stick™ Using the modem Page Using the correct phone plug Using power saving modes Using Normal mode Using Standby mode Using Hibernate mode Page Managing power with PowerPanel Activating PowerPanel Activating power management profiles Page Selecting automatic profiles when running on batteries Displaying detailed battery information Displaying CPU information Editing a power profile Creating a power profile Managing performance with Performance Balancer Power-saving Customize Full-power Full power Timer Settings Using the Bluetooth™ functionality Bluetooth™ security Setting up Wireless Connections with BlueSpace NE Communicating with another Bluetooth™ device service icon turns blue Stopping the Bluetooth™ connection Using Wireless LAN (WLAN) Communicating without Access Point (ad-hoc) Enter a Network name (SSID) Enter a The Data encryption (WEP enabled) option button must be selected Deselect the The key is provided for me automatically option button Deselect the Communicating with an Access Point (infrastructure) Type the Network Key Type the Allow me to connect to the selected wireless network, even though it is not secure Click Connect Wireless LAN channel selection Using the built-inMOTION EYE Camera Under click U01 The camera starts automatically The MOTION EYE camera indicator (1) turns green when the camera is working Connecting peripheral devices Connecting an external display Connecting a computer display Connecting a projector Selecting display modes Page Connecting external speakers Connecting an external microphone Connecting a Universal Serial Bus (USB) device Connecting a USB mouse Connecting a USB floppy disk drive Inserting a floppy disk To insert a floppy disk, proceed as follows: Hold the disk (1) with the label side facing up Gently push the disk into the drive (2) until it clicks into place Removing a floppy disk Connecting a printer Connecting a printer using the USB connector Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO notebooks Connecting to a network (LAN) Getting help Sony support options Other sources of information e-Support Troubleshooting About the computer and software Enter System Time Exit Get Default Values <Enter <Delete End Task Turn Off Computer Restart Mouse My mouse does not work ❑Check that the USB mouse is plugged into the USB connector Can I burn an audio CD with SonicStage ❑Yes, it is possible to burn an audio CD using SonicStage SonicStage freezes each time I want to burn audio data on a CD About the display About CD-ROMsand floppy disks Volume Control Device Manager System Hardware My USB floppy disk drive cannot write to a floppy disk The floppy disk is ❑Check that the disk is properly inserted into the floppy disk drive ❑Your disk may be corrupt. Try to insert another floppy disk Some titles require specific files that are located on the application 6Select Universal Serial Bus controllers, then Y-EData USB Floppy Action Uninstall Confirmation of deletion of device About sound About the modem About peripherals About digital video captures and DVgate About power management About i.LINK™ devices About Wireless LAN Page About the Bluetooth™ technology Page About the MOTION EYE camera Precautions Adding and removing memory Page Changing or adding a memory module Viewing the amount of memory Other precautions On handling the hard disk On handling the LCD screen On using power source On handling your notebook Page On handling floppy disks On handling CD-ROMs On using the battery pack On using headphones On handling the Memory Stick™ Glossary Page Page Page Page Page Page Trademarks