Getting help

Sony Notebook User Guide

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110

About CD-ROMs and floppy disks

My disc drive tray does not open

❑Make sure the computer is turned on and press the eject button on the disc drive.

❑If the eject button does not work, try pressing <Fn>+<E>*.

❑Click Start, and select My Computer. Right-click the optical disc drive and select Eject.

❑If none of the above works, try the following*:

When the computer is OFF, open the tray by inserting a sharp, pointed object (for example a paperclip) into the hole next to the eject button.

* This function does not apply to all computers.

I cannot play a CD-ROM

❑After inserting the CD, wait for a few seconds for the system to detect it before you try to access it.

❑Make sure the label of the disc is facing up.

❑If the disc requires software, make sure the software is installed according to the instructions of the program.

❑Check the volume of your speakers. You can press the + volumen button on the right side of the LCD screen to increase the volume.

❑Clean the disc with an appropriate cleaner.

❑Moisture condensation may have occurred. Do not use the computer for at least 1 hour before turning it on.