VAIO Notebook User Guide

Getting Help

Sony provides several support options for your Sony computer. When you have questions about your computer and the preinstalled software, check these sources for answers, in the following sequence:

1VAIO® Notebook User Guide

The User Guide (this manual) contains information on how to get the most from your computer, find help, and solve common problems. It also contains product specifications.

2Customizing Your VAIO® Notebook

The electronic document contains additional information on customizing your computer. You can access this guide from the Windows Start menu by selecting Programs and then VAIO User Manual.

3Manuals and online help files that may accompany your preinstalled software

Most of the manuals for preinstalled software are located on your hard disk drive as online help files. You can access the online help files from the Help menu in the specific application. A printed manual is available for some applications.

4VAIO Support Agent

VAIO Support Agent can be accessed from the Windows desktop. Using advanced diagnostic technology, Sony’s VAIO Support Agent runs scheduled protections of your applications, network settings, and other important software settings. When your software is protected, you can use VAIO Support Agent to repair software problems by restoring your software to any of the previously protected states.

5Sony PC Support

Provides instant access to information on commonly encountered problems. Enter a description of your problem and the Knowledge Database searches for the corresponding solutions online. You can access the Sony PC Support at: http://www.sony.com/pcsupport

6Sony Fax-on-Demand

This service provides you with answers to commonly asked questions. You can use this automated service to request a list of available topics and then select the topics that you want to receive. To contact the Sony fax-on-demand service, call 1-888-4SONYPC (1-888-476-6972). (Requires a fax machine or your fax software.)

7Calling Sony Customer Support

You can call and speak with a Sony Customer Support Representative without using your computer by calling 1-888-4SONYPC (1-888-476-6972). Software support is available free of charge for 90 days after the original date of purchase.

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PCG-XG39, PCG-XG39K, PCG-XG38K, PCG-XG38 specifications

The Sony PCG-XG38 series, which includes models such as the PCG-XG38, PCG-XG38K, PCG-XG39K, and PCG-XG39, represents a significant step in the evolution of portable computing during the early 2000s. These laptops were designed with a focus on versatility, making them suitable for both professional and casual use.

At the heart of the PCG-XG38 series is a robust Intel processor, offering efficient performance for everyday tasks such as browsing, word processing, and multimedia playback. With a RAM capacity that varies between 256 MB and 512 MB, these machines were equipped to handle most software applications of their time. The storage options provided a range of hard drives, typically between 20 GB and 30 GB, facilitating ample space for documents, photos, and various media files.

One of the standout features of the PCG-XG38 series is its display. Sporting a 14.1-inch XGA screen, users experienced vibrant color representation and sharp image quality. This display was particularly appreciated for both professional presentations and leisure activities such as watching videos. The lightweight design, weighing under 5 pounds, enhanced portability, making it a favored choice for students and business professionals alike.

In terms of connectivity, the series was equipped with multiple USB ports, a CD-ROM drive, and a PCMCIA slot. This ensured compatibility with a wide array of peripherals, such as external storage devices and additional network cards. The integrated modem and Ethernet port also provided options for internet connectivity, catering to users who required flexible online access.

Battery life was another crucial aspect of the PCG-XG38 series, boasting a reliable battery that allowed users to work on the go without the constant need for a power outlet. Features such as the Memory Stick Slot offered users an innovative way to store and transfer data, capitalizing on Sony's proprietary technology.

Moreover, the laptops were designed with a stylish aesthetic, making them visually appealing in both professional and casual environments. Durability was also a priority; the robust construction ensured that these devices could withstand the rigors of daily use.

In conclusion, the Sony PCG-XG38 series combines essential computing capabilities with portability, connectivity, and innovative features. While it represents a bygone era in laptop design, its focus on user experience and functionality laid foundational concepts that continue to shape modern portable computing.