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Sony PCV-RX4 Series Getting help, Sony's support options, Printed documentation supplied with your VAIO desktop

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Getting help

Sony VAIO Desktop User Guide

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Getting help

This section describes how to get help and support from Sony, as well as troubleshooting tips for your computer.

Sony provides several support options for your computer.

Sony's support options

Printed documentation supplied with your VAIO desktop

The printed part of your documentation pack includes the following:

❑A Getting Started brochure, where you will find a brief description of the items in your box, and how to set up your computer;

❑A Specifications poster, containing a table of specifications on one side, and illustrations showing the connectors on your computer, on the other.

❑A Troubleshooting Guide, where you will find all the basic information to start using your VAIO desktop, as well as troubleshooting and VAIO-Link information;

❑Your Sony Guarantee conditions;

❑A Safety Regulations Guide for your information;

❑A Modem Regulations leaflet applying to the modem.

❑A Giga Pocket user guide explaining how to watch and record TV cable and video on your PC.

Contents

Page Read this first Notice Trademarks ENERGY STAR® Environmental information Safety information Warnings ❑Magnets ❑Magnetic bracelets Audio/video Connectivity ❑Never install modem or telephone wiring during a severe lightning storm Regulatory information Disposing of the internal memory backup battery Welcome Documentation pack Printed documentation Online documentation Customer Service Guide Online Help Quick Start Your Sony VAIO desktop and its accessories Ergonomic considerations Position of the keyboard and mouse Position and viewing angle of the monitor Furniture and posture Lighting Ventilation – Using your VAIO desktop Locating connectors Starting your computer Shutting down your computer Using the keyboard Page Combinations and functions with the Windows® key Combinations and functions with the <Fn> key Indicators Using the shortcut keys Setting up the monitor Connecting the monitor Using the TV function Copyright protection Starting to use Giga Pocket To connect terrestrial or cable TV to your computer, proceed as follows: Plug one end of the antenna cable 2Plug the other end in the TV wall socket Connect your video/audio device’s video cable to the Using the mouse Using the CD and DVD drives Writing CDs and DVDs Page Playing DVDs 4Click Advanced The ...NVIDIA GeForce4 MX 460 dialog box appears dialog box appears 5Click the nView tab 6Select the Clone mode check box Using the floppy disk drive Inserting a floppy disk Removing a floppy disk Using the modem Expansion capabilities Using the Memory Stick™ Why Memory Stick™ Generic Memory Stick™ MagicGate Memory Stick™ pictures movies, and more ❑ Combine data files to add music to your home movies, for example Transfer and share data between several digital products ❑ MagicGate Copyright Protection Technology SonicStage Copyright protection Compatible devices Write-protectinga Memory Stick™ Inserting a Memory Stick™ Removing a Memory Stick™ Using PC Cards Inserting a PC Card Removing a PC Card Using power saving modes Using Standby mode Using Hibernate mode To activate Hibernate mode manually, use one of these two methods: 1Save your work Turn Off Computer <Shift 4Click Hibernate Connecting peripheral devices Connecting an external display Page Connecting a projector Connecting a TV Connecting an external microphone Connecting a Universal Serial Bus (USB) device Connecting a printer Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO computers Connecting to a network Getting help Sony's support options Printed documentation supplied with your VAIO desktop Online user guides Other sources of information Troubleshooting About the computer and software <F10 Exit Saving Changes Save configuration changes and exit now <Enter <Delete My computer locks up End Task Restart Alternatively, press <Alt>+<F4> to get to the Turn off computer screen If your computer locks up while playing a If this still fails, proceed as follows: 1If possible, save any unsaved work 2Press <Alt>+<F4 The Turn off computer box appears box appears Mouse Properties Buttons Switch primary and secondary buttons About Giga Pocket About the display <D 2Click Appearance and Themes, then Taskbar and Start Menu Taskbar and Start Menu Properties Screen Resolution About CDs and floppy disks I cannot play a DVD-ROM ❑If you see the video but cannot hear sound, check all of the following: ❑Make sure the mute setting is off in your DVD player software Check the master volume setting in the Volume Control 3Select Properties Recordings Desktop CD/DVD recording About sound About the modem About peripherals Finish 1Click on Start and then Printers and Faxes Refresh Printer Tasks Set printer properties About digital video captures and DVgate About i.LINK™ devices Upgrading your VAIO computer Opening the side cover 5Position the main unit so the back panel is facing you 7Lift the side cover away from the unit and set it aside Inserting a PCI add-onboard Adding memory Installing a new memory module Page Viewing the amount of memory Closing the side cover Precautions On handling the hard disk On using the power source On handling your computer Page On handling the LCD screen (if applicable) On handling floppy disks On handling compact discs On handling Memory Sticks™ Glossary