Getting help
Sony VAIO Desktop User Guide
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If this still fails, proceed as follows:1If possible, save any unsaved work.2Press <Alt>+<F4>.The Turn off computer box appears.3Select Restart.Make sure the software you are using is compatible with your equipment and operating system. If these options fail, try
✍If none of the above solves the problem, you can turn off the computer by pressing the power button for longer than 4 seconds. All unsaved data will be lost.
If the same application locks up regularly, contact the software publisher or the advertised technical support.
Windows® locks up during shutdownThere are many reasons why the Windows® operating system may not shut down properly, including incompatible or conflicting drivers, damaged files, or