Wireless ControllerThe Wireless Controller does not function.

,When using the controller wirelessly, if the controller and the system are too far apart, you will not be able to operate the system effectively.

,When using the Wireless Controller, you must pair it with the system and assign it a controller number. With the system turned on (power indicator on the system front is lit solid green), connect the system and the controller using the USB cable, and then press the PS button on the controller.

,Check the charge level of the Wireless Controller battery. When the controller is used in wireless mode, it will not function if the battery does not have any charge left. Charge the battery by connecting the controller to the system with the USB cable.

,Wireless Controllers for the PS3™ system are not equipped with a vibration function and will not vibrate when using software that support the vibration function.

,Reset the Wireless Controller by pushing the reset button on the controller rear with a sharp-tipped object such as a pen.

Reset button

The battery does not charge or does not fully recharge.

,The battery can only be charged when the system is turned on (when the power indicator on the system front is lit green).

,Check whether the connector on the USB cable is dirty. If dirty, wipe it with a soft cloth.

,See "Wireless Controller battery" (page 17).

The battery charge does not last long.

,The battery may be wearing out. Battery duration will gradually decrease with repeated usage and age. See "Wireless Controller battery" (page 17).

Even when the battery is not being used, it loses its charge.

,Battery charge is used even when the Wireless Controller is not in use. It is recommended that you charge the battery frequently.

Other issuesThe system makes noise.

,Because some discs read at higher speeds, disc noise may be louder than normal.

You forgot your password.

,If you initialise the system using "System Settings""Restore Default Settings", your password will return to "0000". However, note that all settings

other than the password will also be reset. Once these settings are reset, they cannot be recovered.

The system is warm.

,When the system is being used or is turned on, it may become warm. This is not a malfunction.

The screen is frozen. The system does not operate.

,Restart the system. Touching the power button on the system front for 10 seconds or longer will force the system to shut down. After shutdown, turn on the system again.

The power indicator on the system front is flashing red and green alternately.

,The interior of the system has become hot. Check whether the system is being used in a hot location or whether the vents are blocked. Continuing to use the system in the above condition will cause it to stop functioning. Turn the system off and leave it unused until it cools down. After the system cools down, turn it on again.

Troubleshooting

Before requesting service

11