Troubleshooting
If you have any questions or problems not listed below, contact your Sony dealer or local authorized Sony service facility.
Symptom | Cause | Remedy |
The playback picture does | Connections are incorrect. | Connect the equipment correctly |
not appear. |
| (pages 12 - 15). |
|
|
|
| The user lock is set. | Unlock the user lock (page 23). |
The picture is dark or | You are not wearing the Glasstron | Put on the Glasstron correctly (pages |
dim. | correctly. | 16 - 18). |
Horizontal stripes appear. |
|
|
— | Adjust the brightness (page 21). | |
| The window (where the picture is | Clean the display unit with a soft, |
| displayed) is dirty. | dry cloth (page 27). |
The picture suddenly | You continued using the Glasstron | — |
disappears. | for three hours. (The Glasstron turns |
|
| off automatically after three hours to |
|
| prevent eye fatigue.) |
|
| The battery pack is dead. | Replace the battery pack (page 24). |
|
|
|
Picture and/or sound has | The plugs of the audio/video cable | Clean the plugs of the audio/video |
noise. | are dirty. | cable. |
The picture has no sound. | — | Adjust the volume with the VOL |
The sound is noisy. |
| control (page 21). |
The volume does not | The AVLS function is on. | Set the AVLS ON/OFF switch to OFF |
become louder. |
| (page 22). |
|
|
|
The battery pack | The battery pack is not charged | Charge the battery pack fully or use a |
discharges quickly. | enough. | new one (page 24). |
| The battery pack is completely dead. |
|
The black, red, and green dots do not disappear.
The LCD is made with high- | — |
precision technology. However, |
|
black points or bright points of light |
|
(red, blue, or green) may appear |
|
constantly on the LCD screen. This |
|
is not malfunction. |
|
(Effective dots: more than 99.99%) |
|
The POWER ON/OFF | — | Disconnect the AC power cord from |
switch does not function. |
| the wall outlet. After three minutes, |
|
| reconnect the AC power cord. |
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