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Top page > Other Information > Troubleshooting > Playing Audio Files
Playing Audio Files
Thumbnail of an album is not displayed.
An album or an audio file with cover art information can only display its thumbnail in the album list.
Cannot play audio.
The audio may be in an unsupported file type. For details on supported file types, see Details.
Sound cannot be heard.
Increase the volume.
Make sure that your headphones (not supplied) are connected properly to the headphone jack on the Reader.
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