Self-diagnosis Function

When the self-diagnosis function works to prevent the system from

 

 

malfunctioning, a five-character service number (combination of a letter and

 

 

digits) flashes on the screen or the front panel display depending on the cause.

 

 

In this case, check the following table.

 

C:13:00

 

 

 

 

 

 

 

First three characters

Cause and/or Corrective Action

 

 

C 13

• The disc is dirty.

 

, Clean the disc with a cleaning cloth (page 6).

 

 

C 31

• The disc is not inserted correctly.

 

, Open the disc tray and insert the disc correctly.

 

 

E xx (xx is any number)

• To prevent the system from malfunctioning, the self-diagnosis function has worked.

 

, When you contact your Sony dealer or local authorized Sony service facility, give

 

the 5-character service number. (example: E 61 10)

 

 

 

 

Information Additional

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