Sony DSC-S650, DSC-S700, S700 83

Troubleshooting

If you experience trouble with your camera, try the following solutions.

1Check the items on pages 84 to 92.

2Remove the batteries, and insert the batteries again after about one minute, and turn on the power.

3Initialize the settings (page 52).

4Consult your Sony dealer or local authorized Sony service facility.

Please understand that you give your consent that the contents of the internal memory may be checked when you send your camera to be repaired.

Click one of the following items to jump to the page explaining the symptom and cause or the appropriate corrective action.

Troubleshooting

Contents

DSC-S650/S700 “Instruction Manual” Types of “Memory Stick” that can be used (not supplied) Other memory cards cannot be used Notes on the LCD screen and lens The pictures used in this Handbook On illustrations Basic Operations Using the menu Table of contents Using the Setup screen Viewing images on a TV screen Using your computer Printing still images Troubleshooting Others Index Focus Exposure Adjusting the light intensity Exposure Color On the effects of lighting Quality On “image quality” and “image size” Page Identifying parts When shooting still images When shooting movies Indicators on the screen When playing back still images When playing back movies Page Page When a “Memory Stick Duo” is inserted When there is no “Memory Stick Duo” inserted On image data stored in the internal memory To copy (back up) data on a “Memory Stick Duo” To copy (back up) data on a hard disk of your computer Still image shooting modes : Auto Adjustment mode : Program Auto mode : Scene Selection mode On Function Guide 1 Select a mode with the mode dial Still image (auto adjustment mode): Select Movie: 2 Hold the camera steady, keeping your arm at your side 3 Shoot with the shutter button Shooting images easily (Auto adjustment mode) If you shoot a still image of a subject that is difficult to focus on Using the zoom Flash (Selecting a flash mode for still images) Macro (Shooting close-up) Using the self-timer EV (Adjusting the exposure manually) To change the still image size Page Shooting still images (Scene selection) Scene Selection modes Functions that cannot be combined with Scene Selection 1 Press (Playback) button 2 Select an image with b/B on the control button To delete images To cancel the deletion To view an enlarged image (playback zoom) Viewing/deleting images Viewing an index screen To delete images in index mode To cancel a selection Using the menu 2 Press MENU to display the menu 3 Select the desired menu item with b/B on the control button 4 Select a setting with v/V 5 Press MENU to turn off the menu Menu for shooting (page 32) Menu for viewing (page 39) Page Shooting menu (Metering Mode): Selecting the metering mode WB (White Bal): Adjusting the color tones ISO: Selecting a luminous sensitivity (P.Quality): Selecting the still image quality Mode (REC Mode): Selecting the continuous shooting method (Flash Level): Adjusting the amount of flash light (Sharpness): Adjusting the sharpness of the image (Setup): Changing Setup items (Folder): Selecting the folder for viewing images Viewing menu -(Protect): Preventing accidental erasure To protect images in single-imagemode To protect images in index mode To cancel the protection To cancel protection of all images in the folder DPOF: Adding a Print order mark (Print): Printing images using a printer (Slide): Playing back a series of images (Resize): Changing the image size of a recorded image (Rotate): Rotating a still image Using the Setup screen 1 Press MENU to display the menu 3 Press v/V/b/B on the control button to select the item you want to set 4 Press z to enter the setting When the menu is not displayed Digital Zoom Camera Function Guide Red Eye Reduction Auto Review Internal Memory Tool For details on the operation 1 page To cancel the formatting Create REC. Folder To cancel the folder creation Memory Stick Tool Change REC. Folder To cancel changing the recording folder Copy To cancel the copying LCD Backlight Beep Language Initialize To cancel the resetting File Number USB Connect Setup Video Out Clock Set To cancel the clock setting Viewing images on a TV screen 1 Connect the camera to the TV 2 Turn on the TV and set the TV/ video input switch to “video.” 3 Press (Playback) button to turn on the camera screen TV a on images Viewing On TV color systems NTSC system PAL system PAL-Msystem PAL-Nsystem Install the software (supplied) first (page 59) Copying images to your computer (page 60) Enjoying images using the “Picture Motion Browser” (page 68) Enjoying your Windows computer Recommended computer environment Recommended environment for copying images USB jack: Recommended environment for using “Picture Motion Browser” 1 Turn on your computer, and insert the CD-ROM(supplied) into the CD-ROMdrive 2 Click [Install] 4 Select the [Region] and [Country/ Area], then click [Next] 5 Follow the instructions on the screen to complete the installation 3 Select the desired language, then click [Next] For a computer with a Memory Stick slot For a computer without a Memory Stick slot With Windows 95/98/98 Second Edition/ NT/Me: Stage 1: Preparing the camera and the computer 1 Insert a “Memory Stick Duo” with recorded images into the camera Copying images to your computer Stage 2: Connecting the camera and your computer Stage 3-A:Copying images to a computer 2 Click [Next] 4 Select a name and destination for the images, then click [Next] 6 Click [Finish] Stage 3-B:Copying images to a Computer 1 Double-click[My Computer] t [Removable Disk] t [DCIM] 2 Double-clickthe folder where the image files you want to copy are stored Then, right-clickan image file to display the menu and click [Copy] Stage 4: Viewing images on your computer 1 Click [Start] t [My Documents] 2 Double-clickthe desired image file To delete the USB connection Image file storage destinations and file names Example: viewing folders on Windows XP Page 2 Copy the image file to the “Memory Stick Duo” folder in the following order “Picture Motion Browser” overview Exiting the “Picture Motion Browser” Basic instructions Importing images 1 Make sure “Media Check Tool”* is running Using the “Picture Motion Browser” (supplied) Viewing images 2 Connect the camera to your 1 Checking imported images computer with the dedicated USB 3 Displaying individual images Displaying images in full-screenmode Creating a data disc 1 Select images to save on the disc 2 Click the button on the tool bar 3 Click [Start] 4 Follow the display instructions to Other functions Preparing images stored on the computer for viewing 3 Click [OK] Changing the “Folder to be imported” 1 Choose [Import Settings] t To uninstall the “Picture Motion Browser” Copying and viewing images on a computer OS (pre-installed): Mac OS 9.1/9.2/ Mac 1 Prepare the camera and a Macintosh computer 2 Connect the dedicated USB cable 3 Copy image files to the Macintosh computer Using your Macintosh computer Printing directly using a PictBridge compliant printer (page 77) Printing directly using a “Memory Stick” compliant printer Printing using a computer Printing at a shop (page 81) In single-imagemode Stage 1: Preparing the camera In index mode 2 Press B on the control button to select (Setup) 3 Select [] (Setup2) with V, then Printing images directly using a PictBridge compliant printer Stage 2: Connecting the camera to the printer 1 Connect the camera to the printer 2 Turn on your camera and the printer [All In This Folder] 2 Select print settings with v/V/b/B [Index] [Size] [Date] [Quantity] Page What is DPOF When taking a “Memory Stick Duo” to a shop Marking in single-imagemode 1 Display the image you want to print 3 Select DPOF with b/B, then press Printing at a shop Marking in index mode 1 Display the index screen (page 29) 4 Select [Select] with v/V, then press z 5 Select the image you want to mark with v/V/b/B, then press z Page Batteries and power The batteries run down too quickly Cannot turn on the camera The power turns off suddenly Shooting still images/movies Your camera cannot record images The subject is not visible on the screen The image is out of focus Zoom does not work The close-upshoot function (Macro) does not work The date and time are not displayed Cannot insert dates on images The screen is too dark or too bright The image is too dark Dots appear and remain on the screen Cannot shoot images in succession Viewing images Your camera cannot play back images The image appears rough right after playback starts The resizing function does not work Computers You do not know if the OS of your computer is compatible with the camera Your computer does not recognize your camera You cannot copy images The image cannot be played back on a computer You cannot print an image Images once copied to a computer cannot be viewed on the camera Picture Motion Browser Images are not displayed correctly with “Picture Motion Browser” “Memory Stick Duo” Cannot insert a “Memory Stick Duo” Cannot format a “Memory Stick Duo” You have formatted a “Memory Stick Duo” by mistake Internal memory Cannot print images with the date inserted PictBridge compliant printer A connection cannot be established Cannot print images Printing is canceled Cannot select the print size Cannot print the image at the size selected Cannot operate the camera after canceling printing Others The camera does not function with the lens portion extended Messages System error Internal memory error Reinsert the Memory Stick Memory Stick type error Warning messages Cannot record File error File protect Image size over Page Notes on using a “Memory Stick Duo” (not supplied) On the “Memory Stick” Notes on using the Memory Stick Duo Adaptor (not supplied) Notes on using “Memory Stick PRO Duo” (not supplied) Notes on using “Memory Stick Micro” (not supplied) Batteries you can and cannot use with your camera On Nickel-MetalHydride batteries (not supplied) Index Index


Batteries and power	84	“Memory Stick Duo”	90


Shooting still images/movies	85	Internal memory	90


Viewing images	87	Printing	90


Deleting/Editing images	87	PictBridge compliant printer	91


Computers	88	Others	92


Picture Motion Browser	89