Troubleshooting

Cannot print images with the date inserted.

•You can print images with the date inserted using “Picture Motion Browser” (page 72).

•This camera does not have a feature for superimposing dates on images. However, because the images shot with the camera include information on the recording date, you can print images with the date superimposed if the printer or the software can recognize Exif information. For compatibility with Exif information, consult the manufacturer of the printer or the software.

•When you print images at a shop, images can be printed with the date inserted if you ask them to do so.

PictBridge compliant printerA connection cannot be established.

•The camera cannot be connected directly to a printer that is not compliant with the PictBridge standard. Consult the printer manufacturer as to whether the printer is compliant with PictBridge or not.

•Check that the printer is turned on and can be connected to the camera.

•Set [USB Connect] to [PictBridge] in the (Setup) menu (page 53).

•Disconnect and connect the dedicated USB cable again. If an error message is indicated on the printer, refer to the operating instructions supplied with the printer.

Cannot print images.

•Check that the camera and the printer are properly connected using the dedicated USB cable.

•Turn on the printer. For further information, refer to the operating instructions supplied with the printer.

•If you select [Exit] during printing, images may not be printed. Disconnect and connect the dedicated USB cable again. If you still cannot print your images, disconnect the dedicated USB cable, turn the printer off and then on, then connect the dedicated USB cable again.

•Movies cannot be printed.

•Images shot using cameras other than this camera or images modified with a computer may not be printed.

Printing is canceled.

•You disconnected the dedicated USB cable before the (PictBridge Connecting) mark disappears.

Cannot insert the date or print images in the index mode.

•The printer does not provide these functions. Consult the printer manufacturer as to whether the printer provides these functions or not.

•The date may not be inserted in the index mode depending on the printer. Consult the printer manufacturer.

“---- -- --” is printed on the date-inserted part of the image.

•Images that do not have the recording data cannot be printed with the date inserted. Set [Date] to [Off] and print the image again (page 79).

Troubleshooting

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