Troubleshooting

Shooting still images/moviesYour camera cannot record images.

Check the free capacity of the internal memory or “Memory Stick Duo”. If it is full, do one of the following:

Delete unnecessary images (page 28).

Change the “Memory Stick Duo”.

You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position (page 96).

You cannot record images while charging the flash.

Set the mode dial to , , , , , , , , when shooting still images.

Set the mode dial to when shooting movies.

The subject is not visible on the screen.

Your camera is set to the Playback mode. Press (Playback) to change to the recording mode (page 28).

The image is out of focus.

The subject is too close. Shoot in (Macro) recording mode. Make sure to position the lens farther away from the subject than the shortest shooting distance, approximately 5 cm (2 inches) (W)/35 cm (13 7/8 inches) (T), when shooting (page 21).

(Twilight mode) or (Landscape mode) is selected in the Scene mode when shooting still images.

Zoom does not work.

The smart zoom cannot be used when image size is set to [7M] or [3:2].

The digital zoom cannot be used while shooting movies.

The zoom scale cannot be changed while shooting movies.

The flash does not work.

The flash is set to (Flash forced off) (page 21).

You cannot use the flash when:

[Mode] (REC Mode) is set to [Burst] (page 37).

(High sensitivity mode) or (Twilight mode) is selected in the Scene mode (page 26).

Shooting movies.

Set the flash to (Flash forced on) when (Landscape mode), (Beach mode), or (Snow mode) is selected in the Scene mode (page 21).

Fuzzy specks appear in images shot using the flash.

Dust in the air reflected the flash light and appeared in the image. This is not a malfunction.

Troubleshooting

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