Trouble symptoms and remedies
If a problem occurs as a result of a connected computer or other equipment, refer to the connected computer/equipment’s instruction manual.
| Symptom | Check these items | |
| No picture |
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| If the 1 (power) indicator is not lit, | • Check that the 1 (power) switch is on. |
| or, 1 (power) indicator turns on in |
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| orange, |
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| If the 1 (power) indicator will not | • Check that the power cord is properly connected. |
| light up when the 1 (power) switch |
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| is pressed, |
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| If CABLE DISCONNECTED | • Check that the video signal cable is properly connected and all plugs are firmly seated in |
| appears on the screen, | their sockets (page 7). |
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| • Check that the video input connector’s pins are not bent or pushed in. |
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| • Check that the input select setting is correct (page 11). |
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| • A |
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| signal cable, CABLE DISCONNECTED may appear on the screen. This is not a |
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| malfunction. |
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| If NO INPUT SIGNAL appears on | • Check that the video signal cable is properly connected and all plugs are firmly seated in |
| the screen, or, 1 (power) indicator | their sockets (page 7). |
| turns on in orange, | • Check that the video input connector’s pins are not bent or pushed in. |
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| • Check that the input select setting is correct (page 11). |
xProblems caused by a computer or other equipment connected, and not caused by the display
•The computer is in the power saving mode. Try pressing any key on the keyboard or moving the mouse.
•Check that your graphics board is installed properly.
•Check that the computer’s power is on.
•Restart the computer.
If OUT OF RANGE appears on the x Problems caused by a computer or other equipment connected, and not
screen (page 17), | caused by the display |
| • Check that the video frequency range is within that specified for the display. If you |
| replaced an old display with this display, reconnect the old display and adjust the |
| computer’s graphics board within the following ranges: |
| Horizontal: 28 – 80 kHz (analog RGB), 28 – 64 kHz (digital RGB) |
| Vertical: 48 – 75 Hz (analog RGB), 60 Hz (digital RGB) |
| Resolution: 1280 ⋅ 1024 or less |
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If using Windows, | • If you replaced an old display with this display, reconnect the old display and do the |
| following. Select “SONY” from the “Manufacturers” list and select the desired model |
| name from the “Models” list in the Windows device selection screen. If the model name of |
| this display does not appear in the “Models” list, try “Plug & Play.” |
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If using a Macintosh system, | • When connecting a Macintosh computer, use an adapter (not supplied) if necessary. |
| Connect the adapter to the computer before connecting the video signal cable. |
•Adjust the pitch and phase (analog RGB signal only) (page 14).
•Try plugging the display into a different AC outlet, preferably on a different circuit.
xProblems caused by a computer or other equipment connected, and not caused by the display
•Check your graphics board manual for the proper display setting.
•Confirm that the graphics mode (VESA, Macintosh 19" Color, etc.) and the frequency of the input signal are supported by this display. Even if the frequency is within the proper range, some graphics boards may have a sync pulse that is too narrow for the display to sync correctly.
•This display does not process interlace signals. Set for progressive signals.
•Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.
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