DVD Troubleshooting

 

Symptom

Remedy

 

 

 

 

There is no picture/picture noise

• Re-connect the connecting cord securely.

 

appears.

• The connecting cords are damaged.

 

 

• Check the connection to your TV (page 12) and switch

 

 

the input selector on your TV so that the signal from the

 

 

player appears on the TV screen.

 

 

• The disc is dirty or flawed.

 

 

• If the picture output from your player goes through your

 

 

VCR to get to your TV or if you are connected to a

 

 

combination TV/VIDEO player, the copy-protection

 

 

signal applied to some DVD programs could affect

 

 

picture quality. If you still experience problems even

 

 

when you connect your player directly to your TV, please

 

 

try connecting your player to your TV’s S VIDEO input

 

 

(page 57).

 

 

• You have set the player to progressive format (the

 

 

PROGRESSIVE indicator lights up in blue) eventhough

 

 

your TV cannot accept the progressive signal. In this

Picture

 

case, press the PROGRESSIVE button on the front panel

 

until the PROGRESSIVE indicator turns off (page 64).

 

 

 

 

• Even if your TV is compatible with progressive format

 

 

(480p) signals, the image may be affected when you set

 

 

the player to progressive format. In this case, press the

 

 

PROGRESSIVE button so that the PROGRESSIVE

 

 

indicator turns off and the player is set to normal

 

 

(interlace) format (page 64).

 

 

• COMPONENT VIDEO OUT jack is not used or “Video

 

 

Out” of the “SCREEN SETUP” menu is not set correctly

 

 

while the PROGRESSIVE indicator lights up in blue.

 

 

Check the setting (page 64) and connection (page 57) or

 

 

press the PROGRESSIVE button so that the

 

 

PROGRESSIVE indicator turns off.

 

 

 

 

Even though you set the aspect ratio

• The aspect ratio of the disc is fixed on your DVD.

 

in “TV Type” of the “SCREEN

 

 

SETUP” menu the picture does not

 

 

fill the screen.

 

 

 

 

 

There is no picture from your VCR

• The DVD player must be in standby mode to view

 

connected to the LINE IN jacks.

pictures from your VCR.

 

 

 

 

There is no sound.

• Re-connect the connecting cord securely.

 

 

• The connecting cord is damaged.

 

 

• The player is connected to the wrong input jack on the

 

 

amplifier (receiver) (page 13).

 

 

• The amplifier (receiver) input is not correctly set.

 

 

• The player is in pause mode or in Slow-motion Play mode.

Sound

 

• The player is in fast forward or fast reverse mode.

 

• If the audio signal does not come through the DIGITAL

 

 

AUDIO OUT (OPTICAL or COAXIAL) jack, check the

 

 

audio settings (page 59).

 

 

 

 

Sound is noisy.

• When playing a CD with DTS sound tracks, noise will

 

 

come from the LINE OUT L/R (AUDIO) jacks (page 33)

 

 

or DIGITAL OUT (OPTICAL or COAXIAL) jack.

 

 

 

 

The sound volume is low.

• The sound volume is low on some DVDs. The sound

 

 

volume may improve if you set “Audio DRC” to “TV

 

 

Mode” (page 60).

 

 

 

104Troubleshooting