On cleaning
Clean the cabinet, panel and controls with a soft cloth slightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine.
If you have any question or problem concerning your receiver, please consult your nearest Sony dealer.
Troubleshooting
If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Also, see “Checking the connections” on page 17 to verify that the connections are correct.
There is no sound or only a very
•Check that the speakers and components are connected securely and correctly.
•Check that both the receiver and all components are turned on.
•Check that the MASTER VOLUME control is not set at “VOL MIN”.
•Press MUTING to cancel the muting function.
•The protective device on the receiver has been activated because of a short circuit (“PROTECT” flashes). Turn off the receiver, eliminate the
There is no sound from a specific component or from one of the front speakers.
•Check that the component is connected correctly to the audio input jacks for that component.
•Check that the cord(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the component.
The left and right sounds are unbalanced or reversed.
•Check that the speakers and components are connected correctly and securely.
•Adjust balance parameters in the LEVEL menu.
There is severe hum or noise.
•Check that the speakers and components are connected securely.
•Check that the connecting cords are away from a transformer or motor, and at least 3 meters away from a TV set or fluorescent light.
•Move your TV away from the audio component.
•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
There is no sound or only a very low level sound is heard from the center or/and surround speaker.
•Make sure the sound field function is on (press SOUND FIELD
•Select a sound field containing the word “C.ST.EX” (pages 19).
•Adjust the speaker level (page 16).
•Make sure the center or/and surround speaker size parameter is set to either “SMALL” or “LARGE” (page 14).
There is no sound from the active sub woofer.
•Check that the sub woofer is connected correctly and securely.
•Make sure the sub woofer selection parameter is set to “YES” (page 14).
•There is no sound output from the SUB WOOFER terminal depending on the sound field (page 40).
The surround effect cannot be obtained.
•Make sure the sound field function is on (press SOUND FIELD
Dolby Digital or DTS multi channel sound is not reproduced.
•Check that the playing DVD, etc. is recorded in Dolby Digital or DTS format.
•When connecting the DVD player, etc. to the digital input jacks of this receiver, check the audio setting (settings for the audio output) of the connected component.
continued
Information Additional