— Troubleshooting —

Types of trouble and their solutions

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the screen or the display window, the self-diagnosis display function has worked. See page 143.

In the recording mode
SymptomCause and/or Corrective Actions

START/STOP does not operate.

• The POWER switch is not set to CAMERA.

 

c Set it to CAMERA. (p. 19)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 18, 27)

 

• The write-protect tab is set to expose the red mark.

 

c Use a new tape or slide the tab. (p. 18)

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at

 

least 1 hour to acclimatize. (p. 152)

The power goes off.

• While being operated in CAMERA mode, your camcorder

 

has been in the standby mode for more than 3 minutes.

 

c Set the POWER switch to OFF (CHG) and then to

 

CAMERA again. (p. 19)

 

• The battery pack is dead or nearly dead.

 

c Install a fully charged battery pack. (p. 11, 12)

The image on the viewfinder screen • The viewfinder lens is not adjusted.

is not clear.

c Adjust the viewfinder lens. (p. 22)

The SteadyShot function does not

• STEADYSHOT is set to OFF in the menu settings.

work.

c Set it to ON. (p. 78)

The autofocusing function does not

• FOCUS is set to MANUAL.

work.

c Set it to AUTO. (p. 46)

 

• Shooting conditions are not suitable for autofocus.

 

c Set FOCUS to MANUAL to focus manually. (p. 46)

The picture does not appear in the

• The LCD panel is open.

viewfinder.

c Close the LCD panel. (p. 20)

You cannot record in the LP mode.

• The tape is the standard 8 tape.

 

c Use Hi8

/Digital8 tapes. (p. 85)

 

 

 

A vertical band appears when you shoot a subject such as lights or a candle flame against a dark background.

•The contrast between the subject and background is too high. This is not a malfunction.

A vertical band appears when you shoot a very bright subject.

• This is not a malfunction.

Some tiny white spots appear on the screen.

•Slow shutter, low lux or Super NightShot mode is activated. This is not a malfunction.

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