Watcher Basics
Document 2131141. Rev 1.0 Feb.09 37
3. FromtheExtrasitemontheWatch ermenu,selectTurn ...
Device Off.
Whenthemodemispoweredoff,Watche rdisplays“Deviceis
poweredOFF;”mostoftheWatch erandmodemfeaturesare
notavailable.
Topowerthemodemon:
1. FromtheExtrasitemontheWatch ermenu,selectTurn ...
Device On.
Warra ntyToviewtheSierraWirelesswarranty(PDF),inFindernavigate
toApplications > Sierra Wireless Watcher > Docs.
Troubleshooting•ConsulttheSierraWirelesswebsiteat
www.sierrawireless.com,whereyouwillfindanextensive
knowledgebasethatcanbesearchedtoaddressmost
problems.
•Contactyourserviceprovider.
Troubleshooting GPS
IfGPSdoesnʹtseemtobeworking:
•TryGPSwhenyouʹrenotroaming.
•Ensureyouhaveaclearviewofthesky;ifyouʹreina
forestedarea,orneartallbuildings,movetoanother
location.
•Confirmwithyourserviceproviderthatyouraccount
includesGPSsupport.
•Contactyourserviceprovider.
Uninstalling the Watcher softwareNote: As part of the software removal process you will be prompted to
restart your computer; save any open documents.
ToremovetheWatc hersoftwarefromyourcomputer:
1. ExitWatch er(page 27).