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Troubleshooting

Troubleshooting the optical disc drive

I cannot switch from LCD display to TV and vice versa

If a DVD disc is inserted in the optical disc drive, remove the disc.

My optical disc drive tray does not open

Make sure the computer is turned on and press the disc eject button*.

Try first the disc eject button*. If this button does not work, then press the substitute disc eject button* on the optical disc drive. The disc eject button is disabled until you start your computer and log on to Windows.

Click Start and then My Computer. Right-click the optical disc drive and select Eject.

Make sure the computer is not in Standby or Hibernate mode.

If this does not work, try the following:

Turn off the computer and insert a sharp, pointed object (for example a paperclip) into the manual eject hole* on the optical disc drive to slide out the tray.

* The location of the eject button and hole depends on the model of your computer. See the printed Specifications sheet for details on your model.