Symptom

Cause/Remedy

Sound is not recorded

•

Check whether the recording control (or audio recording

even though the

 

control) is set properly (page 14).

microphone is

•

If the device driver is not installed, sound may not be

connected.

 

recorded even though the microphone is connected. Follow

 

 

the procedure described in “Installing the driver and the

 

 

software” (page 5) to install the driver.

 

•

Depending on your software, you may have to set the

 

 

microphone as the audio input method manually. For

 

 

details about this setting, refer to your software’s

 

 

documentation or to “When the built-in microphone does

 

 

not work” (page 15).

 

•

If you use “Windows Movie Maker” software, setup of the

 

 

audio device you use with the camera will be necessary.

 

 

For details on how to set, refer to the help of “Windows

 

 

Movie Maker” software.

When you connect the

The device driver is not installed.

USB cable, the “Add

c Click “Cancel” in the “Add New Hardware Wizard” dialog

 

New Hardware

box and, after disconnecting the USB cable from the USB

Wizard” dialog box

connector, follow the procedure described in “Installing the

appears on your

driver and the software” (page 5) to install the driver.

computer screen.

 

Operation does not shift to the power- saving mode, and Windows operation becomes unstable.

Close all software applications currently in use and restart your computer. If you cannot restart your computer, refer to the manuals provided with your computer, and turn off the power.

The LCD on your computer appears dark or enters power-saving mode while you are using the camera.

cOperating the computer’s touch pad, mouse, or keyboard brings the computer out of the power-saving mode.

cYou can adjust the settings on the “Power Schemes” tab of the “Power Options” dialog box so that your computer does not go on standby. It is also possible to modify power options with independent power management applications. For details, refer to the manuals provided with your computer.

The computer does not

Operating the computer’s touch pad, mouse, or keyboard

return from the video

returns the computer from the power-saving mode. For

standby mode.

details, refer to the manuals provided with your computer.

 

 

When downloading

Depending on the CPU speed of your computer, the

still images, the image

processing load, and image size, the change in camera

does not download

operation mode that occurs during download of still images

immediately after you

may cause a lag between the time when you press the

press the CAPTURE

CAPTURE button and the time the image is actually

button. (An image

downloaded .

occurring after the

 

point when you

 

pressed the

 

CAPTURE button is

 

downloaded.)

 

 

 

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