Getting Help

This section provides information on how to get help and support from Sony, and on troubleshooting tips for your Visual Communication Camera.

About Sony’s support

options

Sony provides several support options for your Visual Communication Camera. When you have questions about your camera or the software, refer to the following:

This guide explains how to use your camera.

For customers in the United States and Canada

The Sony Customer Information Service Center offers information about your notebook and other Sony products that work with your computer. To contact Sony Customer Information Service Center, call 1-888-4SONYPC (1-888-476-6972).

Sony Online Support

This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit Sony Online Support at

http://esupport.sony.com/
For customers in Europe

VAIO-Link.For addresses and numbers, refer to http://www.vaio-link.com/

For customers in other countries and regions

VAIO Website provides Frequently Asked Questions and solutions. vaio-online.sony.com/

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