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Troubleshooting

What should I do if the power indicator lights but my screen stays blank?

Make sure the proper input for your display (TV, VGA, DVI-D monitor) is selected.

Make sure your display (TV, VGA, DVI-D monitor) is turned on.

If your display is still blank, follow these steps:

1Press the power button on your computer for more than four seconds to check that the power indicator goes out. Then turn on your computer again.

2If your display still stays blank, unplug the power cord and leave the computer for about a minute. Then plug in the power cord and turn on the computer again.

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Turning off your computer with the power button may cause loss of unsaved data.