Troubleshooting

Troubleshooting

No battery icon appears when I start

Why doesn’t the phone work the way I want?

charging the phone

Possible cause: The battery is empty or has not

This chapter lists some problems that you might

been used for a long time.

Solution: It may take up to 30 minutes before the

encounter while using your phone. Some problems

battery icon appears on the screen.

require you to call your network operator, but you

can easily correct most of the problems yourself.

Some menu options appear in grey

However, if you need to hand in your phone

Possible cause: Grey text indicates a function

for repair, please note that you may lose

that is temporarily unavailable. A service is not

information and content that you have saved in

activated or your subscription does not support

your phone. You are advised to make a copy of

the function.

such information before handing your phone in

Solution: Contact your network operator.

for repair.

Possible cause: Since you cannot send themes,

For more support go to

pictures and sounds that are copyright-protected,

www.SonyEricsson.com/support.

the Send menu is sometimes unavailable.

 

I have problems with memoryI do not understand the language
capacity or the phone working slowly
in menus

Possible cause: The phone memory is full or

Possible cause: The wrong language is set

the memory contents are not properly organized.

in the phone.

Solution: Restart your phone every day to free

Solution: Change the language,

memory and increase the capacity of your phone.

% 13 Phone language.

You also have the option to do a Master reset.

 

Some of your personal data and

 

settings you have made will be lost when

 

doing this. % 84 Master reset.

 

 

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