| Troubleshooting | |
Troubleshooting | No battery icon appears when I start | |
Why doesn’t the phone work the way I want? | charging the phone | |
Possible cause: The battery is empty or has not | ||
This chapter lists some problems that you might | been used for a long time. | |
Solution: It may take up to 30 minutes before the | ||
encounter while using your phone. Some problems | ||
battery icon appears on the screen. | ||
require you to call your network operator, but you | ||
can easily correct most of the problems yourself. | Some menu options appear in grey | |
However, if you need to hand in your phone | ||
Possible cause: Grey text indicates a function | ||
for repair, please note that you may lose | ||
that is temporarily unavailable. A service is not | ||
information and content that you have saved in | ||
activated or your subscription does not support | ||
your phone. You are advised to make a copy of | ||
the function. | ||
such information before handing your phone in | ||
Solution: Contact your network operator. | ||
for repair. | ||
Possible cause: Since you cannot send themes, | ||
For more support go to | ||
pictures and sounds that are | ||
the Send menu is sometimes unavailable. | ||
| ||
I have problems with memory | I do not understand the language | |
capacity or the phone working slowly | ||
in menus | ||
Possible cause: The phone memory is full or | ||
Possible cause: The wrong language is set | ||
the memory contents are not properly organized. | ||
in the phone. | ||
Solution: Restart your phone every day to free | ||
Solution: Change the language, | ||
memory and increase the capacity of your phone. | ||
You also have the option to do a Master reset. | ||
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Some of your personal data and |
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settings you have made will be lost when |
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doing this. % 84 Master reset. |
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