I cannot use MMS/picture messages on my phone

Possible cause: Your subscription does not include data capability.

Solution: Please contact your network operator.

Possible cause: Settings are missing or incorrect.

Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose

“Phone setup – MMS” and follow the instructions.

%61 Settings.

I cannot use the Internet/WAP

Possible cause: Your subscription does not include data capability.

Solution: Please contact your network operator.

Possible cause: Internet settings are missing or incorrect.

Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose

“Phone setup – WAP” and follow the instructions.

%61 Settings.

Troubleshooting

The phone cannot be detected by other users via Bluetooth

Possible cause: You have not turned Bluetooth on.

Solution: Make sure that Bluetooth is

turned on and that your phone is visible to other users. % 68 To hide or show your phone when using Bluetooth.

I have problems synchronizing or transferring data between my phone and my computer, when using the USB cable that came with the phone

Possible cause: The cable has not been properly detected and installed on your computer.

The software that came with your phone has not been properly installed on the computer. Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose “Product information” – “Getting started”.

The guide “Synchronizing the phone with a computer” contains installation instructions and a troubleshooting guide, that may assist you in solving the problem.

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