For inquiries, call

Customer Service Center

For general information and charges

 

From fixed-line phones:

 

 

0077-7-111

 

 

 

 

From au cell phones:

157 area code not required

(toll free)

 

 

PRESSING ZERO WILL CONNECT YOU TO AN OPERATOR

 

 

 

 

AFTER CALLING 157 ON YOUR au CELLPHONE.

 

 

 

 

 

 

 

For loss, theft or damage and

 

From fixed-line phones:

 

 

0077-7-113

 

 

 

 

 

 

 

 

 

 

 

operation information(toll free)

 

From au cell phones:

113 area code not required

 

 

 

 

 

 

 

 

 

 

In case above numbers are not available,

 

Except Okinawa:

 

 

 

0120-977-033

 

 

 

(toll free)

 

Okinawa:

 

 

 

 

0120-977-699

 

 

 

 

 

 

 

 

 

 

 

 

 

From EZweb:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Access Method EZ

Top Menu/Search

お問い合わせ (Inquiries)

auお客さまサポート (au Customer Support)

Menus are subject to change without prior notice.

なるほど! au みんなでつくる、auQ&Aサイト

Access Method EZTop Menu/Search auお客さまサポート (au Customer Support)

みんなでQ&A「なるほど! au(au User’s Forum)

Read this code for an easy access to なるほど! au (au User’s Forum).

The packet communication charge applies.

Cell phone and PHS operators collect and recycle unused telephones, batteries and battery chargers at stores bearing the logo regardless of brand and manufacturer to protect the environment and reuse valuable resources.

March 2011,1st Edition

Sales: KDDI CORPORATION OKINAWA CELLULAR TELEPHONE COMPANY Manufactured by: Sony Ericsson Mobile Communications Japan, Inc.

Read this code for an easy access to au Online Manual. (Packet communication charges do not apply.)

1246-5676.1