G11 Your of Loss of Case In

Remotely Activating the Remote Ctrl Lock on Your G11

Call the G11 from the registered phone number repeatedly within the set time limit.

When the specified number of calls are received, the Remote Ctrl Lock is activated and a message plays telling you that the cell phone is locked.

Activating the Remote Ctrl Lock by the Security Lock Service

Even if the Remote Ctrl Lock is not set in advance, the Remote Ctrl Lock can be activated by calling Customer Service Center or completing the application process on au Customer Support from a PC.

The Security Lock Service is available free of charge.

Calling Customer Service Center to

Activate/Cancel the Remote Ctrl Lock

From an au cell phone: 113 without a prefix (toll free) From any other cell phone or fixed-line phone:

0077-7-113 (toll free) Open 24 hours

Follow the voice guidance to complete the application process.

Activate/Cancel the Remote Ctrl Lock

from a PC

Login to au Customer Support (https://cs.kddi.com/) and complete the application process by following the on- screen instructions.

The Remote Ctrl Lock cannot be activated when the G11 is turned off or out of the service area, or Emission OFF is set to ON.

You must fill out an application to use au Customer Support (the application can be filled out even after your cell phone is lost).

46