Symptom |
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Cannot hear the | ● Is the earpiece volume too low? | Press uduring a call to increase the | 17 | |||||
other party. | earpiece volume. |
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When making a call, | ● Is | (out of range indicator) displayed? | Move to a location where | (out of range |
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a beeping sound | Or are you in a location where the signal | indicator) is no longer displayed. Also | 10, 20 | |||||
is heard from the | is too weak? | check the Area Setting. |
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earpiece and a |
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● Is the wireless line busy or is the phone |
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connection cannot be | End the call and try again later. | 15 | ||||||
established. | you are calling on another line? | |||||||
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The incoming | ● Is manner mode turned on? | Hold down | # | for at least one second to | 17 | |||
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indicator flashes but |
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the ring tone does | ● Is | (ring tone off indicator) displayed? | Increase the volume of the incoming call | 18 | ||||
not play. | ring tone. |
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No response when | ● Is Touch sensor OFF? | Close the cell phone and use Touch sensor |
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ON/OFF key to set Touch sensor ON. | 8 | |||||||
Touch sensor is |
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pressed. | ● Is the key lock set? | Cancel the key lock using Lock key. |
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Cannot charge the | ● Is the battery pack installed properly? | Install the battery pack properly. |
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● Are the plug and connector of the AC |
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battery pack. | Insert the plug and connector firmly. | |||||||
adapter inserted properly? |
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When the camera is | ● Is a finger or other object covering the | Check the position of the lens (camera) |
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activated, no subject | 7 | |||||||
lens (camera)? | and remove the obstacle. |
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is displayed. |
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•For more detailed information, visit the following au troubleshooting sites:
-From an au cell phone: R⇒ Top Menu/Search ⇒ auお客さまサポート (au Customer Support) ⇒ オンラインマニュア ル (Online Manual) ⇒ 故障診断Q&A (Troubleshooting FAQ)
-From a PC: http://www.kddi.com/customer/service/au/trouble/kosho/index.html
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