Troubleshooting
No battery icon appears when I start charging the phonePossible cause: The battery is empty or has not been used for a long time. Solution: It may take up to 30 minutes before the battery icon appears on the screen.
Some menu options appear in grey Possible cause: Grey text indicates a function that is temporarily unavailable. A service is not activated or your subscription does not support the function. Solution: Contact your network operator. Possible cause: Since you cannot send themes, pictures and sounds that are
Possible cause: The wrong language is set in the phone. Solution: Change the language, % 14 Phone language.
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I cannot turn on the phone Possible cause: The battery is discharged. Solution: Recharge the battery, % 7 To charge the battery. Solution: Make sure you attached the charger correctly. Turn the phone on with the charger attached. If the phone starts, restart the phone with no charger attached.
I cannot charge the phone or battery capacity is lowPossible cause: The charger is not properly connected to the phone. Solution: Make sure that the charger connector clicks properly into place when connected. The battery icon flashes when charging is in progress, and stops when the battery is fully charged, % 7 To charge the battery. Possible cause: The battery connection is bad. Solution: Remove the battery and clean the connectors. You can use a soft brush, cloth or
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