Troubleshooting

Solution: Try another battery and charger for the

I cannot use MMS/picture messages

same phone model, or visit your retailer and ask

on my phone

them to verify if the battery and charger are working

Possible cause: Your subscription does not include

properly.

 

 

data capability.

The phone turns itself off

Solution: Please contact your network operator.

Possible cause: Settings are missing or incorrect.

Possible cause: The

 

button has been pushed

Solution: Go to www.SonyEricsson.com/cn,

 

unintentionally.

 

 

choose your phone model, then choose “Phone

Solution: Turn on the automatic key lock or lock

setup – MMS” and follow the instructions.

the keypad manually, % 85 Keypad lock.

% 67 Settings.

Possible cause: The battery connection is bad.

I cannot use the Internet/WAP

Solution: Make sure the battery is inserted correctly,

% 6 To insert SIM card and battery.

Possible cause: Your subscription does not include

data capability.

I cannot use SMS/text messages on

Solution: Please contact your network operator.

my phone

 

 

Possible cause: Internet settings are missing or

Possible cause: Settings are missing or incorrect.

incorrect.

Solution: Contact your network operator to find out

Solution: Go to www.SonyEricsson.com/cn, choose

the correct SMS service centre setting, % 42 Text

your phone model, then choose “Phone setup –

messaging (SMS).

 

 

WAP” and follow the instructions. % 67 Settings.

 

 

 

The phone cannot be detected by

 

 

 

other users via Bluetooth

 

 

 

Possible cause: You have not turned Bluetooth on.

 

 

 

Solution: Make sure that Bluetooth is turned on and

 

 

 

that your phone is visible to other users. % 74 To

 

 

 

hide or show your phone when using Bluetooth.

 

 

 

89

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