Troubleshooting |
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No battery icon appears when I start | Solution: Make sure you attached the charger | |
charging the phone | correctly. Turn the phone on with the charger | |
Possible cause: The battery is empty or has not been | attached. If the phone starts, restart the phone | |
used for a long time. | with no charger attached. | |
Solution: It may take up to 30 minutes before the | I cannot charge the phone or battery | |
battery icon appears on the screen. | ||
Some menu options appear in grey | capacity is low | |
Possible cause: The charger is not properly connected | ||
Possible cause: Grey text indicates a function that | to the phone. | |
is temporarily unavailable. A service is not activated | Solution: Make sure that the charger connector clicks | |
or your subscription does not support the function. | properly into place when connected. The battery icon | |
Solution: Contact your network operator. | flashes when charging is in progress, and stops when | |
Possible cause: Since you cannot send themes, | the battery is fully charged, % 6 To charge the | |
pictures and sounds that are | ||
the Send menu is sometimes unavailable. | Possible cause: The battery connection is bad. | |
I do not understand the language | Solution: Remove the battery and clean the | |
connectors. You can use a soft brush, cloth or | ||
in menus | soaked with alcohol. Make sure that the battery is | |
Possible cause: The wrong language is set | completely dry before you put it back. Check that | |
in the phone. | the battery connectors in the phone are undamaged. | |
Solution: Change the language, | Possible cause: The battery is worn out and needs | |
to be replaced. | ||
I cannot turn on the phone | Solution: Try another battery and charger for the same | |
phone model, or visit your retailer and ask them to | ||
Possible cause: The battery is discharged. | ||
verify if the battery and charger are working properly. | ||
Solution: Recharge the battery, | ||
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