Troubleshooting

PIN blocked./PIN2 blocked

Possible cause: The phone is not working properly.

Possible cause: You have entered your PIN

Solution: Insert your SIM card in another phone.

or PIN2 code incorrectly three times in a row.

If this works, it is probably the phone that is causing

Solution: To unblock, % 70 SIM card lock.

the problem. Please contact the nearest

Codes do not match

Sony Ericsson service location.

Emerg. calls only

Possible cause: The two codes that you have entered

do not match.

Possible cause: You are within range of a network,

Solution: When you want to change a security code

but you are not allowed to use it. However, in an

(for example your PIN) you have to confirm the

emergency, some network operators allow you to

new code by entering exactly the same code again.

call the international emergency number 112.

% 70 SIM card lock.

Solution: You have to move to get a signal that

No netw. coverage

is strong enough. Contact your network operator

and make sure your subscription is ok.

Possible cause: Your phone is not receiving any radio

% 19 Emergency calls.

signal, or the received signal is too weak.

Phone locked

Solution: Contact your network operator and make

sure that the network has coverage where you are.

Possible cause: The phone is locked.

If so, try to do a new search.

Solution: To unlock the phone, % 71 Phone lock.

Possible cause: The SIM card is not working

Phone lock code:

properly.

Solution: Insert your SIM card in another phone.

Possible cause: The phone lock code is required.

If you still get the same or a similar message, please

Solution: Enter the phone lock code. Your phone

contact your network operator.

comes with the default phone lock code 0000.You

 

can change it to any four- to eight-digit code.

 

% 71 Phone lock.

 

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