Troubleshooting

The phone turns itself offI cannot use the Internet/WAP

Possible cause: The

 

button has been pushed

Possible cause: Your subscription does not include

 

unintentionally.

data capability.

Solution: Turn on the automatic key lock or lock

Solution: Please contact your network operator.

the keypad manually, % 71 Keypad lock.

Possible cause: Internet settings are missing or

Possible cause: The battery connection is bad.

incorrect.

Solution: Make sure the battery is inserted correctly,

Solution: Go to www.SonyEricsson.com/support,

% 5 To insert SIM card and battery.

choose your phone model, then choose “Phone setup

I cannot use SMS/text messages

– WAP” and follow the instructions. % 56 Settings.

 

on my phoneThe phone cannot be detected by

Possible cause: Settings are missing or incorrect.

other users via Bluetooth

Solution: Contact your network operator to find out

Possible cause: You have not turned Bluetooth on.

the correct SMS service centre setting, % 32 Text

Solution: Make sure that Bluetooth is turned on and

messaging (SMS).

that your phone is visible to other users. % 62 To

I cannot use MMS/picture messages

hide or show your phone when using Bluetooth.

 

on my phone

I have problems synchronizing or

Possible cause: Your subscription does not include

transferring data between my phone

data capability.

and my computer, when using the USB

Solution: Please contact your network operator.

cable that came with the phone

Possible cause: Settings are missing or incorrect.

Possible cause: The cable has not been properly

Solution: Go to www.SonyEricsson.com/support,

detected and installed on your computer.

choose your phone model, then choose “Phone setup

The software that came with your phone has not

– MMS” and follow the instructions. % 56 Settings.

been properly installed on the computer.

 

 

 

Solution: Go to www.SonyEricsson.com/support,

 

 

 

choose your phone model, then choose “Product

 

 

 

75

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