Troubleshooting

 

information” - “Getting started”. The guide

Error messages

“Synchronizing the phone with a computer” contains

Insert SIM

installation instructions and a troubleshooting guide,

that may assist you in solving the problem.

Possible cause: There is no SIM card in the phone

 

or you may have inserted it incorrectly.

Master reset

Solution: Insert a SIM card. % 5 To insert SIM card

The changes that you have made to settings and the

and battery.

content that you have added or edited, will be deleted.

Possible cause: The SIM card connectors need

• If you select Reset settings, the changes that you

cleaning.

have made to settings will be deleted.

Solution: Remove the SIM card and clean it. Also

• If you select Reset all, in addition to your changes

check that the card is not damaged in a way that

to settings, all contacts, messages, personal data,

may prevent connection to the phone connectors.

and content that you have downloaded, received

In that case, contact your network operator for a

or edited will also be deleted.

new SIM card.

To reset the phoneInsert correct SIM card
1 } Settings } the General tab } Master reset.

Possible cause: The phone is set to work only with

2 } Reset settings or } Reset all.

certain SIM cards.

3 } Yes to continue.

Solution: Check if you are using the correct operator

4 Enter the phone lock code (0000 or the new

SIM card for your phone.

code if you have changed it) } OK.

Wrong PIN/Wrong PIN2

 

If you select Reset all,content such as melodies and

Possible cause: You have entered your PIN or PIN2

pictures that you have downloaded, received or edited

incorrectly.

is also deleted.

Solution: Enter the correct PIN or PIN2 } Yes.

 

% 70 SIM card lock.

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