Troubleshooting |
|
information” - “Getting started”. The guide | Error messages |
“Synchronizing the phone with a computer” contains | Insert SIM |
installation instructions and a troubleshooting guide, | |
that may assist you in solving the problem. | Possible cause: There is no SIM card in the phone |
| or you may have inserted it incorrectly. |
Master reset | Solution: Insert a SIM card. % 5 To insert SIM card |
The changes that you have made to settings and the | |
content that you have added or edited, will be deleted. | Possible cause: The SIM card connectors need |
• If you select Reset settings, the changes that you | cleaning. |
have made to settings will be deleted. | Solution: Remove the SIM card and clean it. Also |
• If you select Reset all, in addition to your changes | check that the card is not damaged in a way that |
to settings, all contacts, messages, personal data, | may prevent connection to the phone connectors. |
and content that you have downloaded, received | In that case, contact your network operator for a |
or edited will also be deleted. | new SIM card. |
To reset the phone | Insert correct SIM card |
1 } Settings } the General tab } Master reset. | Possible cause: The phone is set to work only with |
2 } Reset settings or } Reset all. | certain SIM cards. |
3 } Yes to continue. | Solution: Check if you are using the correct operator |
4 Enter the phone lock code (0000 or the new | SIM card for your phone. |
code if you have changed it) } OK. | Wrong PIN/Wrong PIN2 |
| |
If you select Reset all,content such as melodies and | Possible cause: You have entered your PIN or PIN2 |
pictures that you have downloaded, received or edited | incorrectly. |
is also deleted. | Solution: Enter the correct PIN or PIN2 } Yes. |
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