Controlling tone-based services

You can use your phone for phone banking services or other tone-based services that use DTMF (Dual Tone Multi Frequency).

You can send tones during a call as follows:

•Press the keypad keys during an active call.

•Include a tone sequence when dialing.

•Use digit sequences stored in Contacts entries. See Adding a DTMF tone sequence on page 60.

To make it easier to use phone services, you can store tone sequences in fields in Contacts. Each tone sequence must start with a p and end with a space.

Note: You should not store any secret personal codes in your phone, in case it gets stolen or lost.

One way to store a tone sequence in Contacts is that you make, for example, a banking call and use the Copy option in Phone and the Paste option in Contacts.

To include a 3-second pause in a tone sequence, use the letter p by pressing and holding a/A with the flip closed. Use as many p:s in a row as required.

Tip Call your bank’s service number and time the length of the spoken instructions, so that you know how long the pauses you include in your tone sequence should be.

Voice control

The voice control feature lets you manage calls by using your voice. With Voice answer you can use words recorded for “answer” and “busy” to answer, or to send a busy tone to an incoming call. With Voice dialing, you can make a call by saying a contact’s name.

A ‘Magic word’ is used to activate the Voice dialing, to ensure that the phone does not call anybody whose name has just been mentioned by chance. (To read more about the Magic word, see Voice control on page 116). You can activate the Voice dialing feature in any of the following ways:

•Say the ‘Magic word’ (only supported when a regular headset or a car kit is attached to the phone).

•Press and hold the call button on a headset, or press the button on a Bluetooth headset.

•Press and hold the Jog Dial from the standby view (also supported when no equipment is attached to the phone).

To make a call, wait for the tone to finish, and then say the voice command linked to the contact you want to call. For information about settings, see Voice control on page 116.

P990i

Phone 39

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