Troubleshooting

 

 

 

 

 

 

 

 

 

Error Messages

My phone

Recharge or replace the battery.

 

 

does not

 

 

 

 

 

 

 

 

 

Battery low

 

The battery power is low. When the

turn On.

 

 

 

 

 

 

 

 

 

 

 

phone shuts itself off, replace the

 

 

 

 

 

 

 

 

 

 

 

 

battery with a fully charged one, or

 

 

 

 

 

 

 

 

 

 

 

 

My phone

Check for Ringer Off (

 

) or Silent

 

 

 

 

 

use an alternatee power source, such

 

 

 

 

 

 

 

 

 

 

 

 

does not ring

 

 

 

 

 

 

 

 

 

 

 

s

 

Mode (

 

) icons on the standby

 

 

 

 

 

as a travel charger.

when a call

screen.

 

 

 

 

 

 

U

 

 

 

 

No memory

l

is received.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Your text message memory is full.

 

 

 

 

 

 

 

 

 

 

a

 

 

 

 

 

 

 

 

 

 

 

Delete i

 

Erase some stored messages before

My signal

This is a common occurrence.

 

 

 

c

 

you can receive more messages.

 

 

 

 

 

 

 

 

 

 

r

 

 

strength

Transmitters are set in geographic

 

 

e

 

 

mAccessibility and Internet

varies.

areas, and coverage is not 100% all

 

of the time. Signal strength varies

 

as you travel between cells.

m

Technical Assistance/Customer Service

 

 

 

 

 

o

 

 

Speech

 

 

C

 

 

 

United States - 1-800-374-2776

Reduce the volume of your speaker

 

 

 

 

 

 

sounds

 

 

r

 

 

 

 

 

 

 

by pressing the lower side volume

 

 

Latin America - +1-305-755-6789

garbled or

key until the speech sounds clearer.

 

 

distorted.

 

 

fo

 

 

 

• Canada - +1-800-668-2101

t

 

 

 

 

o

 

 

 

Other countries - +1-919-472-7908

 

N

 

 

 

 

 

 

 

 

 

 

 

70 Troubleshooting