Sony Ericsson W880i Orange Update, Magic Numbers, Orange Solo, Orange Venture, Orange Momentum

Orange Update 34

For further information on Orange and the services they offer including international calls charges, visit www.orange.co.uk

Orange Business Plans Magic Numbers

The current promotions on Orange Solo, Venture and Momentum will now continue to run until 31 October 2008. For all three plan

Orangesegments Orange is offering customers who sign up for longer contracts additional value in their plan, all contracts over 12 months will receive free Orange Care and the old tenure discounts have been replaced by additional in-bundle minutes.

Orange Solo

Orange Solo is aimed at single users, who are more likely to buy in a retail environment. There are three price points and two contract lengths for these customers, and as a promotion until 31 October 2007 all three price points offer an unlimited shout to make them competitive with Orange consumer (Animal) plans. In addition to the unlimited offers all Orange Solo customers qualify for:

free Orange Care, dedicated business customer services, one month roll over of minutes (and texts on £35/£40), no minimum call charge and free missed call alerts.

Orange Venture

Orange Venture is designed for the SoHo audience. This audience typically has up to 10 employees and the companies tend to be run by an owner-manager. To encourage customers to sign up to a longer contract Orange is offering customers who sign up before 31 October 2007 extra inclusive minutes on 18 and 24 month contracts. All Orange Venture customers will benefit from;

free Orange Answer phone, free itemised billing, unlimited calls between sharers, mid-contract price plan review, dedicated business customer services, flat rate out of bundle charges, one month roll over of minutes, no minimum call charge and free missed call alerts. The number of sharers is dependent on the plan signed up for, all sharers are charged at £15.

Orange Momentum

Orange Momentum is for larger companies, typically with over 10 employees. As communication between the staff is key to these customers Orange Momentum offers free calls and texts between sharers. The contract lengths for Orange Momentum have been set at 12, 24 and 36 months as companies of this size tend to have an annual buying cycle, and as a promotion for all customers joining on a 24 or 36 month contract before 31 October 2007 can chose from either extra inclusive minutes or unlimited Orange to Orange calls each month. Orange Momentum offers the capacity for up to 400 sharers with a flat rate sharer fee of £12.50. All Orange Momentum customers will benefit from;

free Orange Answer phone, free itemised billing, unlimited calls and texts between sharers, dedicated business customer services, one month roll over of minutes, no minimum call charge and free missed call alerts.

Customers signing up to Orange Momentum will be tied to their plan for the duration of their contract.

Unlimited offers on 18 month contracts From the 1 September until 31 December 2007 Orange is reintroducing the unlimited offers on 18 month contracts. The headline offers are unlimited Orange to Orange calls on Canary £40, unlimited texts on Dolphin £35, unlimited landline calls on Racoon £35 and a choice of an unlimited offer on Panther. The unlimited offers are available to new and existing customers connecting or upgrading to an eligible Talkplan between 1 September 2007 and 31 December 2007. Subject to terms and conditions.

Customers connecting to an 18 month contract will be able to nominate a Magic Number which they can call without paying. Customers can add a new number every six months, and if they stay with Orange they’ll keep gaining more Magic Numbers. Magic Numbers must be another Orange mobile number, or a landline number connected to Orange home broadband. To register Magic Numbers the customer will need to call 150 on their handset or visit www.orange.co.uk/youraccount

BlackBerry BIS

There are two options to connect to BlackBerry BIS either a stand alone data only plan or by adding Internet Talk for BlackBerry to a voice plan. Theses plans have been designed to reward customers who sign up for over 12 months by offering a sliding scale charge for the service. The same rates will apply to the Animal plans, however they will be advertised including VAT. Each price plan option includes 6MB of data, additional data is charged at £1.70 per MB. Please see the BlackBerry BIS section for pricing and commissions.

Roaming Refresh

Orange is introducing new roaming rates for making and receiving calls across Europe. From 30 August it will cost 38p to make a call and 19p to receive a call, per minute. All other costs for using your phone abroad will stay the same. Orange has also refreshed the country zones for roaming (calling the UK from abroad) and they are no-longer aligned with IDD (international direct dialling/calling abroad from the UK). Please note that rates and countries for the Orange Business Zone and Orange Zone (Pay Monthly) are identical so customers pay the same regardless of consumer or business. Other key points are:

•Orange Business Frequent Traveller - refreshed pricing and renamed to Business World Traveller.

•IDD - there are no changes to pricing and until further notice, IDD will still use the old zones.

•data roaming – there are no changes to pricing

Full pricing details are available on the Orange website.

Key contact numbers for Orange

Tele Registrations 0800 079 2222

Customer Services 07973 100 150 or 0800 801 080 / 150 on handset Re-sign Authorisation 0800 079 4010 option 1

14 day Money Back 0800 079 4010 option 2 Mobile Number Portability (MNP) 0800 376 2285 Multiple Connections Fax 01325 393 180

Orange Enable https://registrations.enable.orange.co.uk/Orange/

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Orange Training http://enable.orange.co.uk/training Enable Helpline 0800 079 6666 option 6

Talking Shop 09/07