Sony Ericsson W880i manual O2 Update, Business Data, Consumer Data 20MB

O2 Update 24

For further information on O2 and the services they offer, please visit www.o2.co.uk.

Best for Business (B4B) Price Plans

The B4B range of plans come with inclusive minutes and a free promotional Any O2 Bolt On (normally £5) which offers free calls to O2 mobiles including –intra company calls. The price plans are available on 12, 24 and 36 month contract terms.

Customers will receive more inclusive minutes and greater value when they sign a 24 / 36 month contract. The free promotional Any O2 Bolt On is automatically applied to your customers account at the point of connection. The Any O2 Bolt On provides customers with 2000 minutes of O2 to O2 calls per mobile number per month on the primary and additional handsets as long as the customer remains connected to the O2 network on an eligible plan. Each of the bundled plans have an inclusive text allowance. All plans also have free voicemail 901 retrieval, itemised billing, International Travel service and Business Data Sense (0.5MB of inclusive data per month).

Consumer price plans

Last month O2 introduced a 24 month price plan range to complement the 12 and 18 month options. These plans offer the same inclusive bundle value as the 18 month equivalent plans however the subscriptions are reduced by £5.

The core messaging allowance for all plans is a combi-bundle permitting SMS (text) and MMS (pictures and video) messages, an inclusive data browsing allowance and the option to add a range of browsing Bolt Ons. There is no rollover of unused voice and message allowance. Calls to numbers beginning with 08, 05 and O6 (non- geographic numbers) do not form part of the inclusive allowance. Calls will be charged at the standard call rate with a 20p/min charge. Voicemail 901 calls form part of the inclusive allowance on sub £35 plans. On £35 and above plans all calls are free.

Shared Minute Bolt Ons

The monthly subscriptions for O2’s Shared Minute Bolt Ons were changed to align with the B4B plans. Connections on or after 27 April 2007 will pay the published monthly subscriptions. An existing and re-signing customer subscribing to a pre 27 April Shared Minute Bolt On will continue to pay their existing pre 27 April subscription. However, should a customer re-sign to the current B4B plans and subscribe to a new Shared Minute Bolt On, they will pay the published monthly subscriptions. If an existing customer subscribing to a pre 27 April 2007 Shared Minute Bolt On adds additional handsets to their account, they will continue to pay the pre 27 April Shared Minute Bolt On subs. Customers can add up to five Bolt Ons to their plan and 2 of the Bolt Ons can be of the same size, as standard. All Bolt Ons have a one month rollover period, as standard.

Group Shared Data bundles

O2 changed the primary and additional device subscriptions for their Group Shared Data bundles on the 27 April to give customers even better value when they are taken with voice plans. New connections on or after 27 April 2007 will pay the revised monthly subscriptions.

BlackBerry Internet Solution (BIS)

Customers can now connect to the Best for Business pay as you use voice plan with the BIS pay as you use data proposition. With BIS PAYU there is no monthly subscription and no minimum charge, customers will only get charged for the data they use.

Data price plans

Business Data 20

To encourage converged sales, the Business Data 20 plan comes with 20MB bundle and can be connected with a B4B voice plan - the monthly sub is £8.51 or as a stand alone Data plan - the monthly cost is £11. The out of bundle rate is £1 per MB, there’s no rollover and it’s compatible with all business voice plans.

Consumer Data 20MB

This plan is targeted at consumers and it offers a 20 MB browse and download bundle with no rollover period. The monthly cost is £10 inc VAT (£8.51 ex VAT). The out of bundle rate is £3 per MB inc VAT (£2.55 ex VAT).

O2 Disconnects / Re-Connects

Please note that an O2 mobile number that ports to another network and then disconnects from that network under the 14 day money back rule and subsequently ports straight back to O2 is classified as a disconnect / re-connect and is not eligible for commission payment.

Key contact numbers for O2

Credit Checking 020 8731 4401

Connections 020 8731 4402

Re-signs020 8731 4404

Porting 020 8731 4403

Client Services Fax 020 8731 4080

Email clientservices@avenir-telecom.co.uk

Consumer Customer Services (Gateway Customers)

0870 241 0202 / 100 on handset

Business Customer Services (Gateway Customers) 0800 977 7027 Best for Business Customer Services 0800 328 0002

O2 Customer Services 0870 586 0860

Sales Website http://sales.o2.co.uk

BlackBerry®

8300

Curve™

Talking Shop 09/07