I cannot use the Internet Possible cause: Your subscription does not include data capability.

Solution: Please contact your network operator.

Possible cause: Internet settings are missing or incorrect.

Solution: % 6 Help in your phone or go to www.sonyericsson.com/cn, choose your phone model, then choose “Phone setup – WAP” and follow the instructions % 65 Settings.

The phone cannot be detected by other users via Bluetooth™ wireless technology

Possible cause: You have not turned the Bluetooth™ function on.

Solution: Make sure that the Bluetooth™ function is on and visibility is set to show phone

%72 To receive an item.

I cannot synchronize or transfer data between my phone and my computer, when using the USB cable provided

Possible cause: The cable has not been properly installed and detected on your computer. The software that

came with your phone has not been properly installed on the computer.

Solution: Go to www.sonyericsson.com/cn, choose your phone model, then choose Product information - Getting started. The guide Synchronizing the phone with a computer contains installation instructions and a troubleshooting guide, that may assist you in solving the problem.

Master reset

The changes that you have made to settings and the content that you have added or edited, will be deleted.

If you select Reset Settings, the changes that you have made to settings will be deleted.

If you select Reset All, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted.

To reset the phone

1} Settings } the General tab } Master Reset.

2} Reset Settings or } Reset All.

3When instructions appear } Continue.

86Troubleshooting

This is the Internet version of the user's guide. © Print only for private use.