Troubleshooting guide

Symptom

Cause

Solution

No power

The car ignition is not on.

If the power supply is properly

 

 

connected to the car accessory switch

 

 

the ignition key to “ACC”.

 

The fuse is blown.

Replace the fuse.

Disc cannot be loaded.

Presence of disc inside the player.

Remove the disc in the player then put a

 

 

new upward.

Disc cannot be read.

Inserting the disc in upside down.

Insert the compact disc with the label

 

 

facing upward.

 

Compact disc is extremely dirty or

Clean the disc or try to play a new one.

 

defective.

Cool off until the ambient temperature

 

Temperature inside the car is too

returns to normal.

 

high.

 

No sound

Volume is in minimum.

Adjust volume to a desired level.

 

Wiring is not properly connected.

Check wiring connection.

The operation keys do

The built-in microcomputer is not

Press the RESET button.

not work.

operating properly due to noise.

 

 

Front panel is not properly fix into

Reinstall the front panel.

 

its place.

 

Sound skips.

The installation angle is more than

Adjust the installation angle to less than

 

30 degrees.

30 degrees.

 

The disc is extremely dirty or

Clean the compact disc/try to play a new

 

defective.

one.

The radio does not work,

The antenna cable is not connected

Insert the antenna cable firmly select a

the radio station

the signals are too weak.

station manually.

automatic selection does

 

 

not work.

 

 

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SoundMax SM-CMD3011 instruction manual Troubleshooting guide