SERVICE

STRATOSTEAM COUNTERTOP STEAMER

Figure 10

Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit

Steamer not heating properly or not cooking properly,

“Power” light is lit.

Turn off steamer and check that it drains completely. If steamer does not drain, check drain path for obstructions. Fill steamer reservoir. Turn steamer back on and wait 10 minutes.

 

Is water level at

 

No

Yes

normal level in cavity?

 

 

DISCONNECT POWER AT CIRCUIT BREAKER

Check door switch (see page 28).

No

Door switch OK?

Yes

Replace door switch.

Reconnect door switch lead wires.

Check water solenoid (see page 31).

No

Water solenoid OK?

Yes

 

 

 

DISCONNECT POWER AT CIRCUIT BREAKER

Check high-limit thermostats (see page 29).

No

High-limit thermostats OK?

Yes

 

 

 

Replace high-limit

thermostats as necessary.

Check resistance between heating-cartridge contactor terminals and replace heating cartridges as necessary (see page 24).

Check water-level control sensor (see page 30).

Replace water solenoid.

Check for loose or broken wires (see wiring diagram).

If wiring is OK, remove screen

from strainer and clean or

replace as necessary.

Reassemble, reconnect, and recheck the steamer. If water still does not enter the steamer, examine the water solenoid and inline Y strainer for obstructions or deposits. Clean or replace as necessary.

 

Water-level control

 

No

Yes

sensor OK?

 

 

 

 

Replace water-level

control sensor.

Check contactor (see page 26).

 

No

 

Contactor OK?

 

Yes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Replace contactor.

 

 

Check for loose or broken

 

 

 

 

 

wires (see wiring diagram).

 

 

 

 

 

 

 

 

 

If wiring is OK, check that

 

 

 

 

 

heating cartridges are secure

 

 

 

 

 

(tighten to 75 inch-pounds of

 

 

 

 

 

 

torque).

PAGE 22 OF 44

OWNERS MANUAL 1185184

Page 22
Image 22
Southbend STRE-3EZ, STRE-5EZ owner manual Check water-level control sensor see Replace water solenoid

STRE-5EZ, STRE-3EZ specifications

The Southbend STRE-3EZ and STRE-5EZ are two highly regarded models in the line of restaurant-grade ranges, offering chefs the reliability and performance required in commercial kitchen environments. Both models are designed with a focus on durability, efficiency, and functionality to meet the demanding needs of culinary professionals.

One of the standout features of the STRE-3EZ and STRE-5EZ is their robust construction. Built with durable stainless steel exteriors, these ranges are designed to withstand the rigors of a busy kitchen while maintaining a sleek appearance. Their heavy-duty, cast iron grates provide excellent heat retention and distribution, allowing for quick and even cooking, which is essential in preparing high-quality dishes.

The STRE-3EZ features three open burners, while the STRE-5EZ is equipped with five, offering greater cooking capacity for larger volume operations. Each burner is capable of delivering high BTU output, providing intense heat for frying, boiling, or sautéing. The infinite adjustment settings allow chefs to easily control the temperature, ensuring precise cooking results every time.

Both models come with a spacious oven, featuring an easy-to-clean porcelain enamel finish. The ovens are designed to accommodate standard full-size sheet pans, making them ideal for baking, roasting, and other cooking methods. The STRE-5EZ has a larger oven capacity, catering to establishments with higher production needs.

Another innovative feature is the inclusion of electronic ignition systems, which enhance safety and ease of use. This technology ensures that burners ignite quickly and reliably, reducing the risk of gas leaks and improving overall energy efficiency.

In terms of maintenance, both the STRE-3EZ and STRE-5EZ are designed for easy access to component parts, simplifying cleaning and repair processes. Additionally, their heavy-duty construction minimizes wear and tear, resulting in a longer lifespan, which is a critical consideration for restaurants looking to invest in reliable kitchen equipment.

With their combination of powerful performance, quality construction, and user-friendly design, the Southbend STRE-3EZ and STRE-5EZ are excellent choices for any commercial kitchen seeking efficient and effective cooking solutions. Whether for a small café or a large-scale restaurant, these ranges embody the standards that modern culinary environments demand.