Southbend STRE-3EZ, STRE-5EZ Check water-level control sensor see Replace water solenoid

SERVICE STRATOSTEAM COUNTERTOP STEAMER

Figure 10

Steamer Not Heating Up Properly or Not Cooking Properly, “Power” Light is Lit

Steamer not heating properly or not cooking properly,

“Power” light is lit.

Turn off steamer and check that it drains completely. If steamer does not drain, check drain path for obstructions. Fill steamer reservoir. Turn steamer back on and wait 10 minutes.

	Is water level at
No		Yes
	normal level in cavity?

DISCONNECT POWER AT CIRCUIT BREAKER

Check door switch (see page 28).

No Door switch OK? Yes

Replace door switch.

Reconnect door switch lead wires.

Check water solenoid (see page 31).

No Water solenoid OK? Yes

DISCONNECT POWER AT CIRCUIT BREAKER

Check high-limit thermostats (see page 29).

No High-limit thermostats OK? Yes

Replace high-limit

thermostats as necessary.

Check resistance between heating-cartridge contactor terminals and replace heating cartridges as necessary (see page 24).

Check water-level control sensor (see page 30).

Replace water solenoid.

Check for loose or broken wires (see wiring diagram).

If wiring is OK, remove screen

from strainer and clean or

replace as necessary.

Reassemble, reconnect, and recheck the steamer. If water still does not enter the steamer, examine the water solenoid and inline Y strainer for obstructions or deposits. Clean or replace as necessary.

	Water-level control
No		Yes
	sensor OK?

Replace water-level

control sensor.

Check contactor (see page 26).

No	Contactor OK?			Yes
Replace contactor.		Check for loose or broken
		wires (see wiring diagram).
		If wiring is OK, check that
		heating cartridges are secure
		(tighten to 75 inch-pounds of
			torque).

PAGE 22 OF 44 OWNER’S MANUAL 1185184