TROUBLESHOOTING GUIDE
In case of difficulty, please check the following Troubleshooting Guide before seeking service.
Problem | Solution |
No dial tone | • Check installation: |
| — Is the base power cord connected to a working |
| outlet? |
| — Is the IN USE light on? |
| — Is the telephone line cord connected to the base |
| unit and the wall jack? |
| • Disconnect the base from the wall jack and connect |
| another phone to the same jack. If there is no dial tone |
| in the second phone, the problem might be your |
| wiring or local service. |
| • Is the handset out of the base unit’s range? Move |
| closer to the base unit. |
| • Make sure the battery is properly charged (12 hours). |
| • Is the battery pack installed correctly? |
| • If the phone still does not work, disconnect the power |
| cord and remove the battery pack. Then reconnect the |
| power cord and reinstall the battery pack. Place |
| handset in the base for 30 seconds to allow it to |
| reinitialize. |
|
|
Dial tone is OK, but | • Make sure the tone/pulse setting is programmed |
can’t dial out | correctly. |
|
|
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