Problem

Solution

Handset does not ring

• Make sure the RINGER switch on the handset is turned

 

to ON.

 

• You may have too many extension phones on your

 

line. Try unplugging some phones.

 

• See solutions for “No dial tone.”

 

 

Cannot hear phone

• Press the VOLUME button to adjust the

conversation

volume to the desired listening level.

 

 

You experience static,

• Change channels.

noise, or fading in and out

• Is handset out of range? Move closer to the base.

 

• Does the base need to be relocated?

 

• Charge handset battery.

 

• Make sure base is not plugged into an outlet with

 

another household appliance.

 

 

Battery will not hold a

• Be sure you are sufficiently charging the battery.

charge or is fully charged

When the battery has been charged for 12 hours,

and the phone displays

you can expect approximately 6 hours of talk time.

RECHARGE

• Check to be sure battery contacts on both the handset

 

and the base are making contact and are clean; free of

 

dirt or lint.

 

• When the handset is placed in the base, check that the

 

base CHARGE light is on.

 

• Replace battery.

 

 

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Southwestern Bell 26963 manual Recharge