Southwestern Bell FM2552PX owner manual Trouble Shooting Guide, Customer Information

TROUBLE SHOOTING GUIDE

PROBLEM	POSSIBLE CAUSE	CORRECTIVE ACTION
No dial tone.	Improper installation	Recheck all modular plug
		connections.
	Problem with the wiring.	Try another phone jack. If
		your phone works on another
		jack, it is likely you have a
		problem with your wiring.
		Contact your local phone
		company.
The phone does	RINGER OFF/LO/HI switch	Set the RINGER OFF/LO/HI
not ring.	is not set correctly.	switch to the LO or HI
		position.
	Too many telephones are	Contact your local telephone
	installed on the same line.	company to determine the
		maximum number of
		extensions for your calling
		area.
Memory dialing	The memory storage	Carefully review the store
does not work.	procedure was not followed	sequence and re-enter your
	correctly.	programmed number.
The sound	Another extension is off	Hang up the extension.
volume is too	hook.
low.
Your telephone	The telephone line is not	Connect the telephone line
rings but the	connected properly to the	into the back of the unit.
FM2552PX	unit.	Check with your local
doesn't show		telephone company to be sure
any messages.		Caller ID service is being
		provided on your telephone
		line.

TROUBLE SHOOTING GUIDE

PROBLEM	POSSIBLE CAUSE	CORRECTIVE ACTION
The display	The battery needs to be	Adjust the contrast level. If
screen is blank.	installed or replaced.	that doesn’t work, replace the
		3 AA alkaline batteries.
You cannot	Your local area code is not	If the display does not
redial a call	programmed.	indicate 7 digits, reprogram
record.		the local area code.
	The number displayed is	Verify the number displayed
	incorrect.	during redial. Data received
		was possibly corrupted during
		the transmission through the
		telephone lines. Dial the
		telephone number manually
		on your telephone.
“Error” appears	Bad data may have been	Pick up the phone after the
on the display.	received.	second ring. If an answering
		machine is connected to the
		same phone line as your
		FM2552, it must be set to
		answer after four or more
		rings.
Cannot review	The unit is in the telephone	The handset must be in the
Caller ID data.	mode (not the Caller ID	base during all Caller ID
	mode), or the battery needs to	procedures. If that doesn’t
	be installed or replaced.	work, replace the 3 AA
		alkaline batteries.

CUSTOMER INFORMATION

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier of US: SBFMT10BFM2552PX. If requested, this number must be provided to the telephone company.

The applicable jacks ( i.e. RJ11C ) for this equipment are provided in the packaging with each piece of approved equipment. The jacks are certified by Universal Service Order Codes (USOC).

A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug are provided with this product. They are designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. The Ringer Equivalence Number (or REN) of this equipment is 1.0B and is shown on the bottom of the base.

If this equipment FM2552PX causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

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