When problems arise during installation or service that cannot be resolved using this or related documents, contact the TeleMatrix Priority Care Department, Monday through Friday, 8:30a.m. - 4:30p.m. MST:
Toll Free:
Direct:
Fax:
www.telematrixusa.com
Many times a problem is either installation or user related. Please contact TeleMatrix PRIOR to sending a telephone to our service center for repair. In the unlikely event that a factory repair is necessary:
1.Include a brief description of the problem that you are experiencing.
2.Include a proof of purchase for a repair under warranty.
3.Send the telephone prepaid by UPS or Parcel Post, insured to:
TeleMatrix, Inc.
Customer Care Center
5025 Galley Road
Colorado Springs, Colorado 80915
TeleMatrix will pay return postage on the repaired telephone. Allow
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