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Sprint Nextel
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Contents
Main
Table of Contents
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Welcome to Sprint
Welcome and thank you for choosing Sprint.
Introduction
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Section 1A
Introducing the Sprint Mobile Broadband USB Modem
Your SprintMobile Broadband USB Modem
CDMA Networks
One Touch Activation
Package Contents
Care and Maintenance
About This Guide
Getting Started With Your USB Modem
System Requirements
High Encryption Requirements (Windows)
If you are running Windows2000 with Internet Explorer
If you are running Windows2000 with Netscape Communicator
The USB Modem Software
Getting Help
Visiting the Sprint Web Site
Contacting Sprint Customer Service
Troubleshooting
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Installing the Software on a Windows Computer
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Inserting and Removing the USB Modem
Inserting the USB Modem
Removing the USB Modem
Section 2C
Setting Up Service (Windows)
Activating and Using Sprint Service
Preactivated USB Modem
Non-preactivated USB Modem: One Touch Activation
Non-preactivated USB Modem: Activation Wizard
Before you call Sprint, have these things ready:
Stepping Through the Activation Wizard
Data Provisioning (IOTA)
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Section 3A
You r U SB Mo de m: Th e B as ic s
Sprint Connection Manager
Starting Sprint Connection Manager
Starting Sprint Connection Manager Automatically
Sprint Connection Manager Window
Mobile Broadband Window
GPS Receiver Window
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Common items
Connection States (Mobile Broadband Window)
No device
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GPS Status (GPS Receiver Window)
OFF
Validating
Searching
Acquired
System Tray Connection States
Determining the Type of Coverage
Attaching an External Antenna
Sprint Location Services
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Powering the USB Modem On and Off
Controlling the Sprint Connection Manager Window
Expanding Sprint Connection Manager
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Minimizing Sprint Connection Manager
Restoring Sprint Connection Manager
Exiting Sprint Connection Manager
Launching a Sprint Power Vision or SprintVision Connection
Roam Guard
Auto-launch upon Network Connection
Viewing the Amount of Data Transferred
Ending a Connection
Online Help
Displaying Your Phone Number
Security
Initial Lock Code
When the USB Modem Is Locked
Locking the USB Modem
Locking upon Sprint Connection Manager Startup
Unlocking the USB Modem
Changing the Lock Code
Accessing Links
Uninstalling the Sprint Connection Manager Software
Menu Options
Sprint Connection Manager Menu
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System Tray Me nu
Changing Sprint Connection Manager Settings
Settings Window
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Section 3D
Too ls
Viewing the Connection History
Viewing Alerts
Running Diagnostics
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Displaying System Information
Updating the Software
About Sprint Mobile Broadband
Section 3E
Frequently Asked Questions (Windows)
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What is GPS?
What is enhanced Local Search?
How do I get the enhanced Local Search feature?
Where do I find the enhanced Local Search feature?
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How do I enable/disable GPS?
Will GPS work when Privacy is set to ON?
Can I use Sprint Location Services if I have enabled NDIS?
Do I need a GPS subscription to use GPS?
Location-Based Services limitations
What GPS mode options are supported?
What is GPS Basic?
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What is NMEA?
How do I configure a GPS application to use my GPS-capable device?
When do I need to use NMEA?
How do I start and stop NMEA?
How do I configure my NMEA port?
Section 3F
Troubleshooting Tips (Windows)
Problems, Causes, and Solutions
GO Button Is Unavailable
Searching for Service
Cannot Connect to the Network
PWR LED Goes Off and On, and Then Stays Red
Sprint Location Services Arent Working or Dont Seem to Be Available
Could Not Prepare Data Services
Unable to Prepare Data Services
Sprint Connection Manager Stops Working After Upgrading Windows
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Section 4A
Installing and Using the Software o n a Mac Com puter
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Installing the Software on a Mac
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Installing the Drivers
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USB Modem Activation and Provisioning
Activation Assistant
Before you call Sprint, have these things ready:
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Connecting to the Sprint Network
Icons and Text in Watcher Lite
Menu Options
Attaching an External Antenna
Removing Your USB Modem
Sprint Service Areas
Manage Your Account Online
Troubleshooting Tips (Mac)
Connect Button Is Unavailable
Searching for Service
Frequently Asked Questions
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Section 5A
Technical Specifications
LED Operation
Radio Frequency and Electrical Specifications
Software Specifications
Environmental Specifications
Mechanical Specifications
Section 5B
Regulatory In formation
Regulatory Notices
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Patents
Trademarks
Copyright
Limitation of Liability
Additional Information and Updates
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Safety and Notices
Important Notice
Safety and Hazards
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Subscriber Agreement General Terms and Conditions of Services
Basic Definitions
The Subscriber Agreement
Services Covered By These Ts&Cs & Additional Terms
Our Policies
When You Accept The Agreement
Term Commitments & Early Termination Fees
When You Dont Have To Pay An Early Termination Fee
Our Right To Change The Agreement & Your Related Rights
Our Right To Suspend Or Terminate Services
Your Ability To Change Services & When Changes Are Effective
Your Right To Terminate Services
Credit Checks & Credit Information
Account Spending Limits (ASL)
Deposits & Returning Deposits
Restrictions On Using Services
Your Device, Number & E-mail Address; Caller ID
Porting/Transferring Phone Numbers
Coverage; Where Your Device Will Work
Roaming
About Data Services & Content
Specific Terms & Restrictions On Using Data Services
Activation & Miscellaneous Charges
Account & Service Charges; Pro-rating; Unused Minutes
How We Calculate Your Charges For Billing Purposes
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Your Bill
Your Payments; Late Fees
Taxes & Government Fees
Surcharges
Disputing Charges - You Must Still Pay Undisputed Charges
Protecting Our Network & Services
You r P riv ac y
Location Based Services
911 Or Other Emergency Calls
If Your Device Is Lost or Stolen
Disclaimer of Warranties
You Agree We Are Not Responsible For Certain Problems
You Agree Our Liability Is Limited - No Consequential Damages.
DISPUTE RESOLUTION
Exceptions To Our Agreement To Arbitrate Disputes
No Class Actions
No Trial By Jury
Indemnification
Providing Notice To Each Other Under The Agreement
Other Important Terms
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Glossary
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Index 159
Index
160 Index
Index 161
162 Index
Index 163
164 Index
Index 165
166 Index
Index 167
168 Index
Index 169
170 Index